Appliance

Need Appliance Repair Help? Ask a Technician for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Appliance
This answer was rated:

My refrigerator ice/water dispenser switch sticks on

frequently dispensing ice and water...
my refrigerator ice/water dispenser switch sticks on frequently dispensing ice and water on the floor. How can I fix it. It is a Kenmore
JA: Can you guesstimate how old your Kenmore is? And just to clarify, what's the exact model?
Customer: Kenmore Elite bottom freezer double door about 5 years old.
JA: Do you plan on doing the work yourself?
Customer: I would like to as I live very remote
JA: Anything else we should know to help you best?
Customer: no
Show More
Show Less
Ask Your Own Appliance Question
Answered in 3 minutes by:
10/17/2017
Joel Swenson
Category: Appliance
Satisfied Customers: 3,298
Experience: Owner at Scott's Appliance Repair
Verified

Hello sorry to hear you are having trouble, I'm Joel and will be glad to help you today.

The repair depends on the model of the unit as they made several different designs for the dispenser system I will need the model number to help you out. The model number is ***** on a tag which is on the refrigerator wall on the left or right side on the inside of the fridge. Send me the model number on that tag and I can help you.

Ask Your Own Appliance Question
Customer reply replied 1 month ago
Model number795.72053.316

Thanks for that info, Please give me a few minutes to look up that model. Thank you for your patience.

Ask Your Own Appliance Question

sorry I will have to opt out and let another expert help you with this as that model is actually an LG built unit and I do not have any information on that particular model. Some one should be along shortly.

Ask Your Own Appliance Question
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 23,569
Experience: Highly accurate diagnostician with over 30 years experience!
Verified

Hi, welcome to Just Answer. Sorry to hear you are having appliance trouble, I know how frustrating that can be! My name is ***** ***** I look forward to helping you!

Ask Your Own Appliance Question

Oftentimes, the dispenser lever just needs to be cleaned and any residue removed. The dispenser switch may also be failing. The attached pages show how to disassemble the dispenser for cleaning and access to replace the dispenser switch.

The link below is to the part you will need!

CLICK HERE

If you would be so kind, would you please remember to rate my service at the top or the bottom of the page before you leave today? If you don't, I receive no credit for my work. The deposit you placed stays with the site. You may post back at anytime with follow up questions. Please let me know how I may earn your 5 star rating! Thank you so much!

9a9ab1da-b9ee-4c0d-bbe0-...jpg9a9ab1d...jpgc7a3e272-f13a-4469-ae96-...jpgc7a3e27...jpg2e2aad15-7c15-4cb4-ab54-...jpg2e2aad1...jpg
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 23,569
Experience: Highly accurate diagnostician with over 30 years experience!
Verified
Kelly and 87 other Appliance Specialists are ready to help you
Ask your own question now
Ask Kelly Your Own Question
Kelly
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 23,569
23,569 Satisfied Customers
Experience: Highly accurate diagnostician with over 30 years experience!

Kelly is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,557 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

83,058 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

23,569 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
My bottom freezer door on the left side will not seal it is
my bottom freezer door on the left side will not seal it is a Samsung model # 260 BEAEWW/aa … read more
travis webb
travis webb
tech.
2,212 satisfied customers
I have a GE Profile bottom freezer unit. We have the
I have a GE Profile bottom freezer unit. We have the optional second ice maker in the freezer vs. using that space for frozen foods. That icemaker is not producing ice. This happened once before and I… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
My jenair is cold at bottom freezer and refrigerator but not
hello my jenair is cold at bottom freezer and refrigerator but not the top … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have a Matag bottom freezer refrigerator and the condenser
I have a Matag bottom freezer refrigerator and the condenser fan is pulsating on ang off I have repaced the fan motor and the control board and still have the same issue … read more
Kelly
Kelly
Appliance Technician
23,569 satisfied customers
GE water dispense get stuck on. GSHS5MGXBESS. Approximate
GE water dispense get stuck on. JA: Can you guesstimate how old your GE is? And just to clarify, what's the exact model? Customer: GSHS5MGXBESS. Approximate age 4 years old JA: Do you plan on doing th… read more
Kelly
Kelly
Appliance Technician
23,569 satisfied customers
I have a maytag refrigerator. Bottom freezer will not
I have a maytag refrigerator. Bottom freezer will not completely freeze. everything is frost covered … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
The water dispenser is not working. The yellow light is on.
The water dispenser is not working. The yellow light is on. I have replaced the filter but unable to run the water through. … read more
Kelly
Kelly
Appliance Technician
23,569 satisfied customers
In_door water dispenser stopped dispensing. I've dispenser
In_door water dispenser stopped dispensing. I've dispenser works fine … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
Water dispenser issue. I replaced the valve and now the
Water dispenser issue. I replaced the valve and now the water comes through the dispenser without me asking for it. … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Have a new Maytag fridge with bottom freezer. All of a
Have a new Maytag fridge with bottom freezer. All of a sudden, it is icing up inside the freezer. Our ice-cream doesn't seem to be as cold. What to do? … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,058 satisfied customers
GE profile refrigerator. Water dispenser not dispensing. as
GE profile refrigerator. Water dispenser not dispensing. as per manual, changed water filter. then replaced with bypass. When dispenser pressed, no water flowing but behind bottom tray can hear hissin… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,058 satisfied customers
Ge refrigerator #GSS25LSWA SS water dispenser not working.
Ge refrigerator #GSS25LSWA SS water dispenser not working. Only a slight hum when trying to dispense … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
The ice maker is working and water dispenses, but there is a
The ice maker is working and water dispenses, but there is a water leak inside the freezer. … read more
Joel Swenson
Joel Swenson
3,298 satisfied customers
In my bottom freezer refrigerator model795.7730.4600 the
in my bottom freezer refrigerator model795.7730.4600 the lights do not go off when the doors are closed. refrig heats, what can be broken? … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
On a bottom freezer, can a person disable their drink
On a bottom freezer, can a person disable their drink dispenser or ice maker completely (no water line in house for that, and they break so often I don't want one? Or dos that somehow compromise the f… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I'm working on an older fridiaire gallery double door
I'm working on an older fridiaire gallery double door refrigerator and the ice maker will not fill up water to make ice. The water dispenser to fill a glass with water works fine. It's just the ice ma… read more
Kelly
Kelly
Appliance Technician
23,569 satisfied customers
We have a double door at top and freezer on bottom
We have a double door at top and freezer on bottom refrigerator. Underneath the bottom drawer, ice has been forming and after it gets so much, it then leaks. What to do? … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,058 satisfied customers
We have a double door bottom freezer Kitchenaid fridge that
Hi there! We have a double door bottom freezer Kitchenaid fridge that has been leaking - water comes out on the floor at both front corners.....we thought it was related to the door being left open at… read more
Kelly
Kelly
Appliance Technician
23,569 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x