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My maytag MZD2766Ges water dispenser stopped working.filter

is new and water line...
my maytag MZD2766Ges water dispenser stopped working.filter is new and water line is also. What is the next step to look for.
JA: Can you guesstimate how old your Maytag is? And just to clarify, what's the exact model?
Customer: MZD2766GES dont know how old.
JA: Do you plan on doing the work yourself?
Customer: yes
JA: Anything else we should know to help you best?
Customer: no
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Answered in 3 minutes by:
10/13/2017
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 23,610
Experience: Highly accurate diagnostician with over 30 years experience!
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Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

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If you lay your ear on the cabinet, do you hear it humming/buzzing when you push the dispenser paddle in to call for water?

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Customer reply replied 2 months ago
No, just a click from the switch when pressed
Customer reply replied 2 months ago
Hello?

Great, thank you! Please allow me just a few minutes to prepare some information for you, thank you!

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The dispenser control has a high failure rate on this model. It is shown as number 12 in the diagram at the link below. Check the door connections by the hinge, check connections in the dispenser and see troubleshooting on attached pages and replace that board if all found to be in good condition.

CLICK HERE

The link below is to the part you will need!

CLICK HERE

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Customer reply replied 2 months ago
kelly, now i am hearing the humming when pushing the trigger. Compressor was running before. Guess it was too loud. ice dispenser working perfectly. still the board?

No, not if you hear the valve humming, a much easier fault! :~)

Please allow me just a few minutes to prepare some information for you, thank you!

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Customer reply replied 2 months ago
I just heard it draw water into system.

When dispensing or for the ice maker?

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Customer reply replied 2 months ago
after dispensing ice and crushed ice

If the ice maker is still working, we know the water supply is adequate and the primary valve is okay. So, that means the secondary valve is faulty. That valve is mounted in the back of the cabinet down by the compressor. It is pretty easily replaced, it has two different sized water lines to it so you can easily tell which valve it is.

The link below is to the part you will need!

CLICK HERE

Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 23,610
Experience: Highly accurate diagnostician with over 30 years experience!
Verified
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Kelly
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 23,610
23,610 Satisfied Customers
Experience: Highly accurate diagnostician with over 30 years experience!

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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