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Front loading washer. Front loading washer maker funny

front loading washer JA: What's the...
front loading washer
JA: What's the make and model of your washing machine? And can you guesstimate how old it is?
Customer: front loading washer maker funny clanging noise A10 error code going to drain/spin will not empty tub
JA: Do you plan on doing the work yourself?
Customer: if that is a reasonable job
JA: Anything else we should know to help you best?
Customer: best guess is the grandkids had stuff like sticks or rocks in a shorts pocket which is messing up the drain cycle
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Answered in 2 minutes by:
10/9/2017
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 83,313
Experience: 9+ years being an appliance technician with factory training.
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Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

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A10 means that the washer won't drain properly. There is a lower front panel on your washer that you can pry on in the seam above the lower front panel to unclip the bottom panel and get it out of your way. In the bottom right corner is a 3" plastic hand twist cap. You'll need to unscrew this plastic cap and be ready because all the water in the tub will come flooding out so you need a wet vac or lots of towels to soak up the washer. Attached to the back of this hand twist cap is a coarse plastic filter catch which should catch change and things left in pockets. Remove any debris you find and re-install the cap. Try a new cycle and if the unit still acts up, the drain pump would need to be replaced.

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Below is a video on how to clean out the drain catch for this style washer

CLICK HERE for video

Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 83,313
Experience: 9+ years being an appliance technician with factory training.
Verified
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Tyler Z.
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Category: Appliance
Satisfied Customers: 83,313
83,313 Satisfied Customers
Experience: 9+ years being an appliance technician with factory training.

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