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Igniter quit working bought a new one installed and it dose…

Customer Question
Igniter quit working bought...

Igniter quit working bought a new one installed and it dose not get hot . tested the igniter it gets hot . the stove is not putting power to the igniter , is there a sending unit or safety item that I can replace ?

Contractor's Assistant: Did you double-check the thermostat? And what about the unit's filters?

Yes the thermostat works fine , I also tested the vacuum unit it clicks when vacuum is applied , it's a kozi 120 all other seems to work fine manually staring it functions okay just will not restart

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Contractor's Assistant: Anything else we should know to help you best?

I'm not sure . I'm thinking there is a sending switch that turns on the igniter and when the flame gets hot the blower starts up and the igniter then turns off , this is how it use to work

Submitted: 7 months ago.Category: Appliance
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Answered in 13 minutes by:
10/5/2017
Appliance Technician: Master Tech, Whirlpool Master Technician replied 7 months ago
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 12,692
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Verified

Hello from Just Answer and the Appliance Category
I`m sorry to hear that your having issues!
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 37 Years, I own my own Appliance repair Company
And I teach appliance repair at a local Community College.
I have over 100,000 plus in home repairs and over 80,000 internet repairs under my belt.
You will be paying me for my ANSWER to your Appliance Question,, Not for the repair of your appliance hence the name of this site Just Answer.
I will do my best to take the information that you provide to me and make a Diagnosis for you to be able to repair your own Appliance.

Can I please have the Full model number of the unit to better assist you ?

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Customer reply replied 7 months ago
It's a koxi ksh 120
Appliance Technician: Master Tech, Whirlpool Master Technician replied 7 months ago

I do not recognize the model number what kind of an appliance is this?

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Appliance Technician: Master Tech, Whirlpool Master Technician replied 7 months ago

I have googled the info ,this is a pellet stove is that correct?

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Customer reply replied 7 months ago
It's a pellet stove
Appliance Technician: Master Tech, Whirlpool Master Technician replied 7 months ago

ok I will opt out I only work on appliances !

Washer ,dryer ,refrigerators ,dishwasher thing like that .

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Customer reply replied 7 months ago
I can get help from another location, thänks,please don't charge my credit card
Customer reply replied 7 months ago
thanks for your trying , your technician didn't know about pellet stoves , and was no help, so please cancel my application ,
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John
John, Home Appliance Technician
Category: Appliance
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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