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I have the dishwasher with this code: DD68-00150A-01_EN. How…

Customer Question
I have the dishwasher...

I have the dishwasher with this code: DD68-00150A-01_EN. How do I start it, it totally shows shut now? No blinking, nothing! i opened it in the middle of the washing process due to leakage on the left. The other day I did the same thing, reset it (held start button 3 secs. and it cleared like shown in the manual) and washed the full express cycle.

Contractor's Assistant: Just to clarify, what's the make and model of your dishwasher? And have you run a diagnostic test cycle?

Isn't this DD... number the model of the dishwasher? No, i didn't run a diagnostic test cycle.

Contractor's Assistant: Do you plan on doing the work yourself?

For now yes, if it is just a matter of pressing the button, but if technician needs to be called then would do it.

Contractor's Assistant: Anything else we should know to help you best?

Well, can i fix it now with pressing the buttons to start it?

Submitted: 10 months ago.Category: Appliance
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Answered in 3 minutes by:
10/5/2017
Appliance Technician: Martyn Lloyd, Home Appliance Technician replied 10 months ago
Martyn Lloyd
Martyn Lloyd, Home Appliance Technician
Category: Appliance
Satisfied Customers: 142
Experience: Owner/Partner at Bargain Box
Verified

Have you cleared any debris from filter ?
Can you say where the "leak" is coming from exactly...seal on door, rear, etc ??
How old is this approx ?

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Customer reply replied 10 months ago
I haven't cleared any debris. All debris usually ends up in the trash bin first.
The leak is coming from the door, on the left.
The dishwasher is about 2 years old. And the leakage about few weeks now. The leakage happened before and Samsung technician came then and fixed it.
Appliance Technician: Martyn Lloyd, Home Appliance Technician replied 10 months ago

If the Samsung Tech came and "fixed" it, then I would be calling them to say that the "fix" failed and to please come and sort it out properly (for no fee)

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Appliance Technician: Martyn Lloyd, Home Appliance Technician replied 10 months ago

It seems likely to be the door seal is not working/has failed

Did they replace the seal last time... and how long ago ?

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