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I have an Lg microwave with a slide out hood and the hood…

Customer Question
I have an Lg...

I have an Lg microwave with a slide out hood and the hood will not go back in anymore.

Contractor's Assistant: Can you guesstimate how old your LG is? And just to clarify, what's the exact model?

Model number is ***** it's probably 5 yr old

Contractor's Assistant: Do you plan on doing the work yourself?

Yes if it's an easy fix

Contractor's Assistant: Anything else we should know to help you best?

That's all that's wrong with it

Submitted: 10 months ago.Category: Appliance
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Answered in 10 minutes by:
10/4/2017
Appliance Technician: Appliance Guru, Owner and Technician replied 10 months ago
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 18,752
Experience: Over 20 yrs. experience with 25,000+ in home repairs.
Verified

One moment while I get some information for you!

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Appliance Technician: Appliance Guru, Owner and Technician replied 10 months ago

The track rails may be broken how far out is it stuck and how far back can you push it in before it stops?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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