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Woody I have the part

Customer Question
Woody I have the part
Submitted: 10 months ago.Category: Appliance
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Answered in 9 minutes by:
10/4/2017
Appliance Technician: Master Tech, Whirlpool Master Technician replied 10 months ago
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 13,524
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
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ok Can you give me an idea as to what the part is, and what is the model number of the unit we were working on ?

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Customer reply replied 10 months ago
ice maker jenn air jsd trying to get wire harness out
Appliance Technician: Master Tech, Whirlpool Master Technician replied 10 months ago

ok on the side of the module head you will have the harness and a locking clip just press the clip in and the harness should pull out of the module.

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Appliance Technician: Master Tech, Whirlpool Master Technician replied 10 months ago

approx 1 minute 18 seconds this video shows the clip to remove the harness .

https://www.youtube.com/watch?v=OZR1rFBD7TU

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Customer reply replied 10 months ago
I don't see a locking clip and the red wire pulled out of the harness
Appliance Technician: Master Tech, Whirlpool Master Technician replied 10 months ago

it has to have a locking clip .

And the red wire as long as it still has the end terminal on it should just push in to the harness connector and lock in the plastic multi pin connector.

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Customer reply replied 10 months ago
the water supply hose seems too long and seem to be split
Appliance Technician: Master Tech, Whirlpool Master Technician replied 10 months ago

Is this the water supply line to the refrigerator or to the ice maker from the water inlet valve?

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Customer reply replied 10 months ago
to the icemaker it has a preforated top but seems to be to long alson the off and on arm doesn't stay up?
Appliance Technician: Master Tech, Whirlpool Master Technician replied 10 months ago

And this issue on the on /off arm is with a new icemaker?

What is the units model number please?

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Customer reply replied 10 months ago
im900
Appliance Technician: Master Tech, Whirlpool Master Technician replied 10 months ago

no the model number of the refrigerator not the ice maker.

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Customer reply replied 10 months ago
jsd2695kes
Appliance Technician: Master Tech, Whirlpool Master Technician replied 10 months ago

And this issue on the on /off arm is with a new icemaker?

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Customer reply replied 10 months ago
i called company I boughtfrom and he said it has to reach freezing temp before the on / off click kicks on does that sound right?
Appliance Technician: Master Tech, Whirlpool Master Technician replied 10 months ago

no The bail arm can be raised to turn the ice maker off and lowered to turn it on with out the unit even being in the unit.

Are you sure that you got the arm in the hole/ slot in the back of the module?

it should raise up and have a stop to it and then lock in place.

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Appliance Technician: Master Tech, Whirlpool Master Technician replied 10 months ago

here is a video showing how to install the arm.

https://www.youtube.com/watch?v=kZOhPcmUEaI

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Customer reply replied 10 months ago
i DON'T GET THE SECOND SENTENCE? SORRY BLAME F'IN BILL GATES FOR CAPS
Appliance Technician: Master Tech, Whirlpool Master Technician replied 10 months ago

watch the video starting about 1 30

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Appliance Technician: Master Tech, Whirlpool Master Technician replied 10 months ago

here is that next to last post ,the second sentence is the video web URL address.

here is a video showing how to install the arm.

https://www.youtube.com/watch?v=kZOhPcmUEaI

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Customer reply replied 10 months ago
WHY DIDN'T I JUST GET THE ARM?
Appliance Technician: Master Tech, Whirlpool Master Technician replied 10 months ago

because you had nothing wrong with the arm it was the mechanism in the module that was not allowing the arm to run the icemaker if I remember correctly

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Customer reply replied 10 months ago
now what?
Appliance Technician: Master Tech, Whirlpool Master Technician replied 10 months ago

were you able to get the bail arm to move down and up to lock it in place? you stated the bail arm would not stay up , that`s what your working on right!

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Customer reply replied 10 months ago
c'mon bro you know what you just said it should out of the box click up andown and this didn't so what are you asking?
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