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Kenmore elite washer control lock light is on - need to

Customer Question
Kenmore elite washer control...

Kenmore elite washer control lock light is on - need to troubleshootv the problem. have it unplugged now.

Contractor's Assistant: Can you guesstimate how old your Kenmore is? And just to clarify, what's the exact model?

Quiet pak 9 - HE 4T

Contractor's Assistant: Do you plan on doing the work yourself?

Yes if possible

Submitted: 10 months ago.Category: Appliance
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Answered in 5 minutes by:
10/4/2017
Appliance Technician: Tyler Z., Appliance Doc replied 10 months ago
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 89,257
Experience: 9+ years being an appliance technician with factory training.
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Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

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Appliance Technician: Tyler Z., Appliance Doc replied 10 months ago

To remove the control lock, you should just need to press and hold the Drain/Spin button for 5 seconds. If that doesn't work, please send me the full model number located on a sticker just inside the door way. It'll start with 110 . XXXXXXXXX.

I hope I have earned a 5 star rating. We are on the honor system here. Please remember to rate my service by selecting a star at the top or bottom of the screen before you leave today and reply back here letting me know with a rating of 1-5 stars (5 being the best). If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.

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Appliance Technician: Tyler Z., Appliance Doc replied 10 months ago

Hello again. I'm just following up because I haven't heard back from you and I see this question is still open and unrated. Is there anything else I can help you with?

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