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My Samsung gas dryer starts and runs but will not heat/

Customer Question
My Samsung gas dryer...

My Samsung gas dryer starts and runs but will not heat/ display panel shows drying and cooling and I can not get it to come off cooling

Contractor's Assistant: Can you guesstimate how old your Samsung is? And just to clarify, what's the exact model?

3 yrs old model 3 is dv50f9a8gvp/a2

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Contractor's Assistant: Anything else we should know to help you best?

Sent for a repair man and he replaced the igniter/thermistor/ and the control panel and it still does the same thing

Submitted: 10 months ago.Category: Appliance
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Answered in 1 hour by:
10/4/2017
Appliance Technician: Webb-Guy, Handyman replied 10 months ago
Webb-Guy
Webb-Guy, Handyman
Category: Appliance
Satisfied Customers: 3,466
Experience: Maitenance Supervisor
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Hello, and welcome to JustAnswer. My name is ***** ***** I will be the one to assist you. Sorry to hear that you are having this trouble. I see that your question has been sitting for a while are you still needing help with this matter?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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