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Bosch nexxt 300/dlx/500/500 plus washers program start,

Customer Question
Bosch nexxt 300/dlx/500/500 plus...

Bosch nexxt 300/dlx/500/500 plus washers program start, water filling but drum not running.What to do?

Contractor's Assistant: Can you guesstimate how old your Bosch is? And just to clarify, what's the exact model?

Model is Bosch Nexxt 300/DLX/500/500 Plus Washers. 8 years old

Contractor's Assistant: Do you plan on doing the work yourself?

Yes,I will

Contractor's Assistant: Anything else we should know to help you best?

Door is closed,program start ,water go in ,indicator light working, but drum not running

Submitted: 10 months ago.Category: Appliance
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Answered in 1 hour by:
10/3/2017
Appliance Technician: Daniel, Home Appliance Technician replied 10 months ago
Daniel
Daniel, Home Appliance Technician
Category: Appliance
Satisfied Customers: 17,613
Experience: 20+ yrs. experience in appliance repair. NVQ Level 2 electronics manufacturers training courses in England.
Verified

Hi, I'm Daniel welcome to JustAnswer, Im reviewing your question now and will post back with your reply momentarily

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Appliance Technician: Daniel, Home Appliance Technician replied 10 months ago

Ok if the drum isnt turning at all then you need to take the back off and remove the motor from the bottom.

Then at the back either side of the motor are the carbon brushes. Take them out and inspect them. If they have worn down then they will need to be replaced.

Then retry the washer and see how it goes from there. Hopefully its just the brushes at fault here. If not then its possibley the motor at fault.

Check them and see what you find. If you need anymore info just get back to me.

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Appliance Technician: Daniel, Home Appliance Technician replied 10 months ago

Hi

I see the question is still open here, Do you still need help on this?

If so then just get back to me. But if not then if you could remember to click the star ratings at the top of the page that would be great.

Many thanks

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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