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Have a fridge/bottom freezer, GB2FHDXWS04, water in freezer.

Have a fridge/bottom freezer...

Have a fridge/bottom freezer, GB2FHDXWS04, water in freezer. Pulled ice maker out and checked the fill. still makes water. Where is the drain for the freezer. No water in pan under freezer.

Contractor's Assistant: What's the make and model of the fridge? And can you guesstimate how old is it?

I gave you the mdel, about 3-4 years old, whirlpool

Contractor's Assistant: Do you plan on doing the work yourself?

Yes, nearest tech 100 miles away.

Contractor's Assistant: Anything else we should know to help you best?

Defrosted and pulled the ice maker out. Made sure the water and spout was correct . It looks like the fridge does not drain when cycling and freezes up and then the ice maker freezes up

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Answered in 5 minutes by:
10/3/2017
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 89,257
Experience: 9+ years being an appliance technician with factory training.
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Unfortunately this is not an easy issue to fix on these bottom freezer top refrigerators. You will want to unplug the unit for 24 hours to allow all the ice to thaw out. Once the ice is thawed out, the best way to clean the drain line is from the bottom up because going at it from the inside is really difficult. If you pull the refrigerator forward and remove the bottom access panel and locate the rubber hose which comes down directly from the middle or so of the freezer floor toward the back and use something like a turkey baster to shoot hot water up the hose. Once it's clear and you can blow air through the hose, you're good to go again. Also, if you have the ability to just unplug the refrigerator for 24 hours that'll thaw all the ice out and them you can just blow air up and clear the drain out.

Now this drain hose has been re-designed because the material on the hose would break down and the check valve inside won't allow water to flow out so below is a link to the new re-designed hose you'll want to order and replace with instructions.

CLICK HERE for drain hose

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Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 89,257
Experience: 9+ years being an appliance technician with factory training.
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