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LG,Wave Force, direct drive, top loader washing machine

Customer Question
LG,Wave Force, direct...

LG,Wave Force, direct drive, top loader washing machine grinds in agitation but not spin

Contractor's Assistant: Can you guesstimate how old your LG is? And just to clarify, what's the exact model?

WT5001CW ?10 yrs

Contractor's Assistant: Do you plan on doing the work yourself?

Depends on special tools needed, time and replacement equation.

Contractor's Assistant: Anything else we should know to help you best?

The bottom plate came off recently. it appears to be on a stationary bracket that does not spin or have a drive.

Submitted: 10 months ago.Category: Appliance
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Answered in 19 minutes by:
10/3/2017
Appliance Technician: Webb-Guy, Handyman replied 10 months ago
Webb-Guy
Webb-Guy, Handyman
Category: Appliance
Satisfied Customers: 3,438
Experience: Maitenance Supervisor
Verified

Hello, and welcome to JustAnswer. My name is ***** ***** I will be the one to assist you. Have you taken the back off to see if any of the brackets are broken off? Does the motor make any noise like its working?

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Customer reply replied 10 months ago
ack panel off. suspension brackets are intact and tub housing moves easily.motor doesn't make apparent noise when running.
Appliance Technician: Webb-Guy, Handyman replied 10 months ago

ok so sadly the issue is that your motor is the problem and is going to need to be replaced.

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Appliance Technician: Webb-Guy, Handyman replied 9 months ago

I noticed that your question was still unrated. I just wanted to follow up with you to see if you were needing anything else? If not please do rate with 5 stars at the top so I am credited for my time.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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