Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

The house I have just moved into has an older Maytag

Customer Question
The house I have...

The house I have just moved into has an older Maytag dishwasher, model WU202 Series 01. The soap goes into a circular receptacle in the door. On the cover of the receptacle is written, "Close cover over right hand cup after filling." I filled the right cup with detergent, closed the cover, then filled the left cup, and turned on the machine. During the washing cycle, I suppose the cover, which is spring loaded, is supposed to open to let the detergent out of the right cup, but the cover does not open. As a result, the dishes do not get clean. I have tried this several times. I hope you can help. Michael Gold

Contractor's Assistant: Can you guesstimate how old your Maytag is? And just to clarify, what's the exact model?

I don't know the age. The model is WU202 Series 01.

Contractor's Assistant: Do you plan on doing the work yourself?

Yes.

Contractor's Assistant: Anything else we should know to help you best?

All I can add is that the spring that opens the cover of the right cup seems to be working. When the cover is closed over the right cup, a slight push to the left releases the spring to expose the detergent. But the cover does not open during the washing cycle. Thanks.

Submitted: 10 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 1 minute by:
10/2/2017
Appliance Technician: Tyler Z., Appliance Doc replied 10 months ago
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 89,266
Experience: 9+ years being an appliance technician with factory training.
Verified

Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

Ask Your Own Appliance Question
Appliance Technician: Tyler Z., Appliance Doc replied 10 months ago

So unfortuantely these dispensers tend to fail quite a lot after they get to about 20 years old or so. The bigger problem is that the dispenser is no longer made. They use a bi metal spring contact to release the lid to open mid cycle and over time it just stops working so the dispenser needs to be replaced. Below is a link to the dispenser and it's about $90 or so, but as you can see it's no longer made so fixing the dishwasher may not be an option unless you can locate a new one on Ebay or something like that.

CLICK HERE to see dispenser

I hope I have earned a 5 star rating. We are on the honor system here. Please remember to rate my service by selecting a star at the top or bottom of the screen before you leave today and reply back here letting me know with a rating of 1-5 stars (5 being the best). If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.

Ask Your Own Appliance Question
Appliance Technician: Tyler Z., Appliance Doc replied 10 months ago

Hello again. I'm just following up because I haven't heard back from you and I see this question is still open and unrated. Is there anything else I can help you with?

Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Tyler Z. Your Own Question
Tyler Z.
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 89,266
89,266 Satisfied Customers
Experience: 9+ years being an appliance technician with factory training.

Tyler Z. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,606 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

89,266 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,480 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
The detergent on my Whirlpool Gold GU1200 dishwasher has stopped
The detergent on my Whirlpool Gold GU1200 dishwasher has stopped dispensing properly. Whether with powder or "pods," most of the soap remains clumped inside the dispenser and the dishes are dirty (but… read more
Appliance Medic
Appliance Medic
Service Technician
10,826 satisfied customers
I have a 10 year old GE Profile/Quiet Power dishwasher, Model
I have a 10 year old GE Profile/Quiet Power dishwasher, Model #GSD4132Z00ww. The circular detergent compartment is stuck half way open. I can not completely open it to load the detergent tablet. Is th… read more
John
John
Home Appliance Technician
Vocational, Technical or Trade Scho
13,453 satisfied customers
For my Maytag dishwasher, soap is not dispensing during the
For my Maytag dishwasher, soap is not dispensing during the wash cycle. I have used the liquid and the detergent "packs" both to trouble shoot. The soap door does open, but soap is not dispense or lat… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
89,266 satisfied customers
My Maytag Jetclean EQ Plus just stopped working. The soap
My Maytag Jetclean EQ Plus just stopped working. The soap dipsenser opens, but the soap just sits on a few dishes at the front. It gets hot, but I don't think the water is spraying. What should I do?… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
89,266 satisfied customers
soap dish on GE dishwasher will not open during washing so
soap dish on GE dishwasher will not open during washing so upper dishes are not getting clean… read more
bryanpaul52
bryanpaul52
Tech/owner
17 satisfied customers
I have a 1989 GE 640 potscrubber dishwasher. The only thing
I have a 1989 GE 640 potscrubber dishwasher. The only thing wrong with it is the dishwasher soap dispenser will not close (I assume the spring is broken, since I have tried all other "tips"). I am wil… read more
Mike
Mike
Owner
Vocational, Technical or Trade Scho
17,625 satisfied customers
I have a kitchenaid model KUDH230Y1 dishwasher. The detergent
I have a kitchenaid model KUDH230Y1 dishwasher. The detergent cover does not open during wash cycle. I am using a gel dishwasher detergent. Can you tell me what's wrong, and whether it can be fixed, a… read more
Tim Alan
Tim Alan
Appliance Technician
Associate Degree
1,240 satisfied customers
On a ge dishwasher gsd6700g00bb, the detergent lid does not
On a ge dishwasher gsd6700g00bb, the detergent lid does not open properly. At the end of the cycle, when the door is opened, the lid pops up, exposing a fused lump of Cascade. It looks like the dispen… read more
Appliance Man
Appliance Man
Appliance Tech
8,952 satisfied customers
I have a Maytag MDB4100AWW dishwasher and it appears the detergent
I have a Maytag MDB4100AWW dishwasher and it appears the detergent cup isn't opening at the appropriate time. After the entire cycle is complete, the detergent cup is open, but there is detergent all … read more
John
John
Home Appliance Technician
Vocational, Technical or Trade Scho
13,453 satisfied customers
dishwasher leaves a soap residue on dishes, they need to be
dishwasher leaves a soap residue on dishes, they need to be hand washed to remove. All black plastic utinsels are permanetly discolored.....we have tried several different dishwasher soaps.......… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
89,266 satisfied customers
Have a Gibson dishwasher. When operating, the detergent holder
Have a Gibson dishwasher. When operating, the detergent holder inside the dishwasher won't spring so other detergent holders will release the detergent.… read more
John
John
Home Appliance Technician
Vocational, Technical or Trade Scho
13,453 satisfied customers
I have a whirlpool dishwasher GU2455 model and the soap dispenser
I have a whirlpool dishwasher GU2455 model and the soap dispenser door does not open during a wash cycle. I checked and there is nothing blocking it to keep it form opening. Any ideas.… read more
I.can
I.can
Engineer
High School or GED
780 satisfied customers
I have a GE potscrubber 980 dishwasher, and when the cycle
I have a GE potscrubber 980 dishwasher, and when the cycle is finished the latch to the detergent holder remains closed. When I open the latch the initial amount of detergent is still in there. Is the… read more
John
John
Home Appliance Technician
Vocational, Technical or Trade Scho
13,453 satisfied customers
Hi..I have the LG LDF6810WW Stainless dishwasher. Havent
Hi..I have the LG LDF6810WW Stainless dishwasher. Haven't been happy with it as it is only 1 1/2 years old and I have already had to have it serviced twice. The 1st time because it was leaking water a… read more
I.can
I.can
Engineer
High School or GED
780 satisfied customers
I own a Whirlpool dishwasher, model #DU920PFGQ0, serial # XXXXX
I own a Whirlpool dishwasher, model #DU920PFGQ0, serial # XXXXX It is about 10 years old and works like a charm except for one thing. The covered detergent dispenser does not open for the main wash. T… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
89,266 satisfied customers
Have a Kitchen Aid dishwasher model KUDP22OT runs fine but
Have a Kitchen Aid dishwasher model KUDP22OT runs fine but the detergent dispenser main wash compartment will not open during the cycle, can I do something to fix it?… read more
John
John
Home Appliance Technician
Vocational, Technical or Trade Scho
13,453 satisfied customers
I have a dishwasher model wu284 series 01 serial # XXXXX
I have a dishwasher model wu284 series 01 serial # XXXXX The cover on the detergent cup does not open to release detergent at proper time.… read more
John
John
Home Appliance Technician
Vocational, Technical or Trade Scho
13,453 satisfied customers
I have a GE 18 wide dishwasher with stainless interior. At
I have a GE 18 wide dishwasher with stainless interior. At the end of a full cycle, there is still some soap in the soap cups. We use Cascade liquid. Also, the heating element is bad.… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
89,266 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x