Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I have a JEnn Airw 'refrigerator. The temperature is not…

Customer Question
I have a...

I have a JEnn Airw 'refrigerator. The temperature is not adjusting to 38 degrees but fluctuating between 31 degrees to -71 degrees. Food is getting frozen. Turned off the 'frig and tried to reset but it is not working. Do you have a licensed technician in the Eugene, OR area?

Contractor's Assistant: I'll do all I can to help. How long have you been dealing with this?

For a week.

Contractor's Assistant: Do you plan on doing the work yourself?

No. I need a verified technician

Submitted: 10 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 9 minutes by:
10/2/2017
Appliance Technician: Tyler Z., Appliance Doc replied 10 months ago
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 89,322
Experience: 9+ years being an appliance technician with factory training.
Verified

Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

Ask Your Own Appliance Question
Appliance Technician: Tyler Z., Appliance Doc replied 10 months ago

Do you have a model number so I can better assist you? It should be located on a sticker near the ceiling of the refrigerator section and seen if you just open the refrigerator door.

Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask John Your Own Question
John
John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13,453
13,453 Satisfied Customers
Experience: Appliance repair business owner for over 43 years.

John is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,606 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

89,322 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,480 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
Refrigerator I just purchased a new refrigerator for the
Refrigerator I just purchased a new refrigerator for the garage. I'm testing the temperature since I have 30 days to exchange for a replacement model without waiting for parts. The Refrigerator temper… read more
Kelly
Kelly
Appliance Technician
High School or GED
20,480 satisfied customers
My refrig came set at 37. It's usually down around 32 (I
My refrig came set at 37. It's usually down around 32 (I have two thermometers inside the frig.) If I try to change the temperature to a higher temp, it goes down to 23. … read more
Kelly
Kelly
Appliance Technician
High School or GED
20,480 satisfied customers
My Samsung model RF265AAWP has a flashing refrig display and
Hello. My Samsung model RF265AAWP has a flashing refrig display and my temperature has dropped to freezing product. I have unplugged it for 10 sec and tried pressing both freezer and refrig buttons at… read more
Daniel
Daniel
senior service enginner
High School or GED
2,505 satisfied customers
Bought a second Crosley refrigerator 2 weeks ago. The temps
Bought a second Crosley refrigerator 2 weeks ago. The temps fluctuate 20 degrees in the freezer (-10 to +10) and 10 degrees (+30 to +40) in the fridge. I bought this same model two years ago and the t… read more
Joel Swenson
Joel Swenson
High School or GED
4,177 satisfied customers
GE Profile Refrigerator/TopFreezer 19 cubic foot is leaking
GE Profile Refrigerator/TopFreezer 19 cubic foot is leaking water on to the floor from the right front area at the bottom near the wheel. I have noticed that the temperature in the refrigerator is flu… read more
Tyler Z.
Tyler Z.
Appliance Doc
89,322 satisfied customers
I own a GE profile French door freezer on bottom refrigerator,
I own a GE profile French door freezer on bottom refrigerator, Model PFSF6PKXCBB, that has been having water accumulate in the bottom of the refrigerator compartment. I removed the inside back panel i… read more
Tyler Z.
Tyler Z.
Appliance Doc
89,322 satisfied customers
I own a Frigidaire Gallery Model LGHC2342LFO. I have the refrigerator
I own a Frigidaire Gallery Model LGHC2342LFO. I have the refrigerator set at 38 degrees and the freezer set at zero. The refrigerator display reads a constant 38 F degrees. The freezer display fluctua… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
The refrigerator section of my side by side is freezing food.
The refrigerator section of my side by side is freezing food. I have disconnected water supply. I can no longer put in some refrigerator bins due to expansion of back, I believe, coils?… read more
JCCARVER
JCCARVER
8 satisfied customers
Refrigerator #795.75546 Sears Refrigerator and freezer are
Refrigerator #795.75546 Sears Refrigerator and freezer are running too cold: refrig = 36 degrees and freezer = 0 degrees. How do I reset these temperatures?… read more
Mike
Mike
Owner
Vocational, Technical or Trade Scho
17,625 satisfied customers
GE Profile Arctica Side by Side Refrigerator Model # PSI23SCNAFBS Refirgerator
GE Profile Arctica Side by Side Refrigerator Model # XXXXX Refirgerator Temperature too cold - 31degrees Freezer temp OK Is this a faulty control module?… read more
Tyler Z.
Tyler Z.
Appliance Doc
89,322 satisfied customers
I have a Kitchenaid refrigerator model # KBRA22ERSS01. Recently
I have a Kitchenaid refrigerator model # XXXXX Recently some of the produce in the crisper drawers have become frozen. Temperature in the refrigerator indicates that it is at 38 degrees. Should I up t… read more
John
John
Home Appliance Technician
Vocational, Technical or Trade Scho
13,453 satisfied customers
I have a Kenmore model # 9555913 side by side refrigerator.
I have a Kenmore model #(NNN) NNN-NNNNside by side refrigerator. A couple weeks ago, it stopped running and I lost a lot of food. I moved it made sure it was clean underneath and behind, it did start … read more
Mike
Mike
Owner
Vocational, Technical or Trade Scho
17,625 satisfied customers
I bought a new Electrolux refrigerator for my garage on scratch
I bought a new Electrolux refrigerator for my garage on scratch and dent sale. The refrigerator does not get cold but the freezer works fine. What's wrong? It has never kept my drinks cold since May o… read more
Tom Goellner
Tom Goellner
Home Appliance Technician
Vocational, Technical or Trade Scho
1,606 satisfied customers
I have a under counter Sub Zero wine refrigerator. I think
I have a under counter Sub Zero wine refrigerator. I think is the 424 series. It is about 3 years old. It has been very stable with 45 degrees set for the lower zone and 55 degrees set for the upper z… read more
Tyler Z.
Tyler Z.
Appliance Doc
89,322 satisfied customers
Hi, my magic chef frig(RB212T) has an icy build-up inside
Hi, my magic chef frig(RB212T) has an icy build-up inside the refrigerated area(on the ceiling) and of course this drips down as it thaws. Also, in the veggie bin, lettuce, celery, etc are partially f… read more
I.can
I.can
Engineer
High School or GED
780 satisfied customers
refridgerator GR-L206CPQA. Lights on dispenser select have
refridgerator GR-L206CPQA. Lights on dispenser select have gone out, the only lights on are on the freezer temp adjustment button (2 & 5). Fridge is very cold (freezing on bottom half) HELP!!!!!!!!!… read more
I.can
I.can
Engineer
High School or GED
780 satisfied customers
I have a GE Profile Arctica refrigerator/freezer model PS123SGMD-BS
I have a GE Profile Arctica refrigerator/freezer model PS123SGMD-BS serial # XXXXX 453017. I do not know how to adjust the temperature for the refrigerator part. It is 30 degrees and fluctuates betwee… read more
Appliance Medic
Appliance Medic
Service Technician
10,826 satisfied customers
I have a GE Refrigerator Model # XXXXX WW . For the past
I have a GE Refrigerator Model # XXXXX WW . For the past week or so the refrigerator section has been freezing food. I have cleaned the unit, cleared all the areas that might stop proper circulation a… read more
Chas
Chas
Master Appliance Repair Technician
Vocational, Technical or Trade Scho
7,026 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x