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I have a LG refrigerator not cooling can you help ...lol.

Customer Question
Good morning I have...

Good morning I have a LG refrigerator not cooling can you help ...lol

Contractor's Assistant: I'll do all I can to help. How long have you been dealing with this?

This weekend

Contractor's Assistant: Do you plan on doing the work yourself?

Yes I'm A technician On equipment so I'm pretty knowledgeable on how things work I will tell you what I've done so far

Contractor's Assistant: Anything else we should know to help you best?

When I plug the machine in my condenser fan and the evaporator friend come on and run about 20 seconds in my overload relay clicks I have no power going to my start relay I do have power going to my start capacitor or that's where I'm stuck is where the power goes from there

Contractor's Assistant: Have you tried power cycling the appliance -- unplugging it and leaving it off for a few hours?

Yes

Submitted: 7 months ago.Category: Appliance
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Answered in 1 minute by:
10/2/2017
Appliance Technician: Tyler Z., Appliance Doc replied 7 months ago
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 87,020
Experience: 9+ years being an appliance technician with factory training.
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Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

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Appliance Technician: Tyler Z., Appliance Doc replied 7 months ago

To be clear, after 20 seconds you think the overload relay is clicking in---do the fans keep running?

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Customer reply replied 7 months ago
fans keep running
Appliance Technician: Tyler Z., Appliance Doc replied 7 months ago

OK perfect. Do you have a model number so I can better assist you? It should be located on a sticker near the ceiling of the refrigerator section and seen if you just open the refrigerator door.

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Customer reply replied 7 months ago
Only have power to overload relay not the 2 start wires that go to start relay
Customer reply replied 7 months ago
Lsc23924st
Appliance Technician: Tyler Z., Appliance Doc replied 7 months ago

That's fine. That's how it's supposed to be.

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Customer reply replied 7 months ago
There's not supposed to be Power on the blue and pink wire wire that go to The start relay??
Appliance Technician: Tyler Z., Appliance Doc replied 7 months ago

correct.

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Customer reply replied 7 months ago
Then what starts the compressor
Appliance Technician: Tyler Z., Appliance Doc replied 7 months ago

... It doesn't sound like you believe what I'm telling you and you're not letting me tell you what is wrong so I'm just going to opt out and wish you the best.

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Customer reply replied 7 months ago
No I'm just trying to understand how it works
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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