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My refrigerator has a light on on the icon above the ice bin…

Customer Question
My refrigerator has a...

My refrigerator has a light on on the icon above the ice bin light that looks like a "snowflake". I cannot find anything in the book that mentions it. Also, both the temps of freezer and refrigerator stay on now at 0 degrees F. What does that "snowflake" mean?

Contractor's Assistant: What's the make and model of the fridge? And can you guesstimate how old is it?

It is a Samsung French Door Model RF260BEAESR / AA and was purchased January 2013.

Contractor's Assistant: Do you plan on doing the work yourself?

If it is possible by punching buttons.

Submitted: 10 months ago.Category: Appliance
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Answered in 57 minutes by:
10/1/2017
Appliance Technician: Tyler Z., Appliance Doc replied 10 months ago
Tyler Z.
Tyler Z., Appliance Doc
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Satisfied Customers: 89,257
Experience: 9+ years being an appliance technician with factory training.
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Appliance Technician: Tyler Z., Appliance Doc replied 10 months ago

The snowflake just means that your power freeze option has been selected. After 12 hours or so, the symbol will go away or you can press power freezer again to remove the power freeze option.

I hope I have earned a 5 star rating. We are on the honor system here. Please remember to rate my service by selecting a star at the top or bottom of the screen before you leave today and reply back here letting me know with a rating of 1-5 stars (5 being the best). If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.

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Appliance Technician: Tyler Z., Appliance Doc replied 10 months ago

Hello again. I'm just following up because I haven't heard back from you and I see this question is still open and unrated. Is there anything else I can help you with?

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