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Control has no lights, when i press, lights come while

Customer Question
Control has no lights...

Control has no lights, when i press, lights come while pressing. when i press any button all the lights on. when i release button all lights go off. interior lights no problems

Contractor's Assistant: Just to clarify, what's the make and model of the appliance? And has it done this before?

Model mfi2569vem2 maytag this is first time

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Submitted: 10 months ago.Category: Appliance
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Answered in 19 hours by:
10/2/2017
Appliance Technician: Master Tech, Whirlpool Master Technician replied 10 months ago
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 13,569
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Verified

Hello from Just Answer and the Appliance Category
I`m sorry to hear that your having issues!
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 37 Years, I own my own Appliance repair Company
And I teach appliance repair at a local Community College.
I have over 100,000 plus in home repairs and over 80,000 internet repairs under my belt.
You will be paying me for my ANSWER to your Appliance Question,, Not for the repair of your appliance hence the name of this site Just Answer.
I will do my best to take the information that you provide to me and make a Diagnosis for you to be able to repair your own Appliance.

I suspect that your main control board may need to be rebooted.

If you unplug the unit or turn off the circuit breaker for over 5 minutes then power it back on and then see if the control is back to normal or not .let me know please.

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Customer reply replied 10 months ago
no change
Appliance Technician: Master Tech, Whirlpool Master Technician replied 10 months ago

And you are talking about the dispenser control panel correct?

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Appliance Technician: Master Tech, Whirlpool Master Technician replied 10 months ago

Did I loose you?

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Customer reply replied 10 months ago
the dispenser control panel
Appliance Technician: Master Tech, Whirlpool Master Technician replied 10 months ago

what selection do you have the dispenser light sensor set for ? auto or on .off

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Customer reply replied 10 months ago
it doesn't matter there is no lights on control board un less you press any button, then all lights come on until you stop pressing board,
Appliance Technician: Master Tech, Whirlpool Master Technician replied 10 months ago

yes press any button and tell me is the dispenser light on a auto or off setting?

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Customer reply replied 10 months ago
both
auto and on are both lit up
Appliance Technician: Master Tech, Whirlpool Master Technician replied 10 months ago

ok You should NOT have both lite one or the other.

And your 100% sure it has both lite up?

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Customer reply replied 10 months ago
not just those two lights every light on panel including all 8s on temp readout
Customer reply replied 10 months ago
as long as something is continuly pressed
Appliance Technician: Master Tech, Whirlpool Master Technician replied 10 months ago

ok the all 8`s is good info ,you had not given me that info before.

With that info I suspect that you have a corrupted high voltage control board which is the brain of the entire unit.

The link below is to the part you will need from a highly recommended company rated A+ with the Better Business Bureau.
They offer a 100% money back guarantee, EVEN ON INSTALLED ELECTRICAL PARTS, for an entire year!
They are the only company to allow returns on installed parts for a refund and offer a FULL ONE YEAR WARRANTY!

---> CLICK HERE <--- FOR THE CORRECT PART FOR YOUR MODEL

This is the main control board mounted on the rear exterior of the unit.

If you have any questions just reply back to me .

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Customer reply replied 10 months ago
ok, i put new high voltage board, the fridge is cooling.. the panel is flashing peo ooo. the only buttons responding are the up and down arrows the right of the ref. temp. , up=h20, down =ice and always flashing
Customer reply replied 10 months ago
went online found answer, everything ok thank you
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