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We have a whirlpool refrig. model #gsf26c5exb02...The

Customer Question
We have a whirlpool...

We have a whirlpool refrig. model #gsf26c5exb02...The freezer is ice cold but the frig is barely cold. Any ideas?

Contractor's Assistant: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?

About 5 years... bought it used..Model GSF26C5EXB02..... Serial # HR13270562

Contractor's Assistant: Do you plan on doing the work yourself?

Depends on what is needed

Contractor's Assistant: Anything else we should know to help you best?

Just need to know why its not blowing from freezer to frig

Submitted: 10 months ago.Category: Appliance
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Answered in 5 minutes by:
9/30/2017
Appliance Technician: Tyler Z., Appliance Doc replied 10 months ago
Tyler Z.
Tyler Z., Appliance Doc
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Satisfied Customers: 89,262
Experience: 9+ years being an appliance technician with factory training.
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Appliance Technician: Tyler Z., Appliance Doc replied 10 months ago

The first thing you'll need to do is pull everything out of the freezer and remove the lower back panel inside the freezer. Look at the silver evaporator coils behind this panel and are they packed with frost, lightly frosted from top to bottom, some frost on top but not on bottom, no frost at all, etc... ? Also, is the fan above the coils running?

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Customer reply replied 10 months ago
ok check it now and get back to you
Appliance Technician: Tyler Z., Appliance Doc replied 10 months ago

ok

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