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Ight my kitchen aide washer front load lock light is

Customer Question
Ight my kitchen aide...

Ight my kitchen aide washer front load lock light is flashing and wont turn off

Contractor's Assistant: What's the make and model of your washing machine? And can you guesstimate how old it is?

Brand new wfw75hefwo

Contractor's Assistant: Do you plan on doing the work yourself?

No

Contractor's Assistant: Anything else we should know to help you best?

How do I reset the macjine

Submitted: 10 months ago.Category: Appliance
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Answered in 5 minutes by:
9/30/2017
Appliance Technician: Kelly, Appliance Technician replied 10 months ago
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 25,994
Experience: Highly accurate diagnostician with over 30 years experience!
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Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

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Appliance Technician: Kelly, Appliance Technician replied 10 months ago

Did you start it without having the water turned on?

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Customer reply replied 10 months ago
no
Appliance Technician: Kelly, Appliance Technician replied 10 months ago

Do you hear the pump running, too?

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Customer reply replied 10 months ago
I
Appliance Technician: Kelly, Appliance Technician replied 10 months ago

Do you hear the pump running, too?

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Customer reply replied 10 months ago
I just used it
Appliance Technician: Kelly, Appliance Technician replied 10 months ago

So pump is running and the lock light is flashing but the rest of the control is dark and unresponsive?

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