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GE Washing Machine, Model WHRE5550K2WW. When I turn the

Customer Question
GE Washing Machine, Model...

GE Washing Machine, Model WHRE5550K2WW. When I turn the machine on to run a cycle, it does a spin and sends water out the bottom of the machine. I checked the hoses to machine and wall.

Contractor's Assistant: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?

Model WHRE5550K2WW. I would estimate 8 years

Contractor's Assistant: Do you plan on doing the work yourself?

Only if work is something I can handle on my own.

Contractor's Assistant: Anything else we should know to help you best?

Machine seems noisier on spin cycle that ever before.

Submitted: 10 months ago.Category: Appliance
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Answered in 16 minutes by:
9/29/2017
Appliance Technician: Joel Swenson,
 replied 10 months ago
Joel Swenson
Category: Appliance
Satisfied Customers: 4,178
Experience: Owner at Scott's Appliance Repair
Verified

Hello sorry to hear you are having trouble, I'm Joel and will be glad to help you today.

Those particular models have a problem with the drive system and when the drive shaft/shifter assembly goes bad it will agitate and spin at the same time and when it does that the water will go out the overflow tube at the top and pour water out of the bottom of the unit, pretty common issue. So check and see if the tub is spinning when its agitating if so thats the problem and the drive shaft assembly will have to be replaced to fix it.

Washer Drive Shaft and Shifter Assembly

Part #: WH38X10017 - click here for part info at sears

Here is a video that shows how to replace it, it's a pretty labor intensive job - click here for video

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