Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Maytag Centennial Washer goes to sensing but will not go to…

Customer Question
Maytag Centennial Washer goes...

Maytag Centennial Washer goes to sensing but will not go to wash it will say sensing and locked for ever

Contractor's Assistant: Can you guesstimate how old your Maytag is? And just to clarify, what's the exact model?

I would have to go look about 2 years old

Contractor's Assistant: Do you plan on doing the work yourself?

If I could

Contractor's Assistant: Anything else we should know to help you best?

No it locks unlocks and stays on sensing can I disconnect sensing

Submitted: 8 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 5 minutes by:
9/29/2017
Appliance Technician: Master Tech, Whirlpool Master Technician replied 8 months ago
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 12,909
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Verified

Hello from Just Answer and the Appliance Category
I`m sorry to hear that your having issues!
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 37 Years, I own my own Appliance repair Company
And I teach appliance repair at a local Community College.
I have over 100,000 plus in home repairs and over 80,000 internet repairs under my belt.
You will be paying me for my ANSWER to your Appliance Question,, Not for the repair of your appliance hence the name of this site Just Answer.
I will do my best to take the information that you provide to me and make a Diagnosis for you to be able to repair your own Appliance.

Can I please have the Full model number of the unit to better assist you ?

Ask Your Own Appliance Question
Appliance Technician: Master Tech, Whirlpool Master Technician replied 8 months ago

Are you still there??

Ask Your Own Appliance Question
Customer reply replied 8 months ago
mvwc200xwo
Appliance Technician: Master Tech, Whirlpool Master Technician replied 8 months ago

Thank you!
Give me a minute or two to pull up information on this model

When the lid locks does the lid lock light then illuminate?

Ask Your Own Appliance Question
Appliance Technician: Master Tech, Whirlpool Master Technician replied 8 months ago

ok when the lid locks and the lid lock light comes on does the unit bring in any water at all?

And if not have you verified that the incoming water supply is turned on the the washer?

Ask Your Own Appliance Question
Customer reply replied 8 months ago
no it does not and water is on
Appliance Technician: Master Tech, Whirlpool Master Technician replied 8 months ago

Have you run a diagnostics on the unit as of yet?

Ask Your Own Appliance Question
Customer reply replied 8 months ago
the water line just shakes
Appliance Technician: Master Tech, Whirlpool Master Technician replied 8 months ago

what do you mean it just shakes? shakes once or constantly while the washer is on?

Ask Your Own Appliance Question
Customer reply replied 8 months ago
I think when washer ask for water
Customer reply replied 8 months ago
I did do a diagnostics
Appliance Technician: Master Tech, Whirlpool Master Technician replied 8 months ago

ok so like it starts to bring water in the turns off real quick correct?

And did diagnostics give you any error codes?

Ask Your Own Appliance Question
Customer reply replied 8 months ago
I don't know who to read the codes
Appliance Technician: Master Tech, Whirlpool Master Technician replied 8 months ago

ok can you do diagnostics again then tell me which lights are on?

Ask Your Own Appliance Question
Customer reply replied 8 months ago
I went to the done light was on and hit the start button all 4 lights blink twice
Appliance Technician: Master Tech, Whirlpool Master Technician replied 8 months ago

now press start once again!

Ask Your Own Appliance Question
Customer reply replied 8 months ago
hold on ill go do that what should I look for
Appliance Technician: Master Tech, Whirlpool Master Technician replied 8 months ago

after you see the light blinking back and fourth press start again then you should get the cone light ,so press start once again and you should get a set of lights an PAUSE and another set of lights .

Let me know what those are .

Ask Your Own Appliance Question
Customer reply replied 8 months ago
I done it 3 times I get to the lights blinking move dial till I get to just the done light is on hit start all lights blink again hit start again they just keep blinking
Appliance Technician: Master Tech, Whirlpool Master Technician replied 8 months ago

ok lets unplug the unit for over 5 minutes and see if you can REBOOT the electronic control board ,then plug it back in and see if the unit will then start and operate or not .let me know please.

Ask Your Own Appliance Question
Customer reply replied 8 months ago
I did that this morning still nothing so I shut the breaker for 5 min put it back on and still the same it locks sensing light is on then unlocks locks again tub does move a few times then it just sits that with sensing and lock light on till they both go out in like 15 min just done go to wash or gets water
Appliance Technician: Master Tech, Whirlpool Master Technician replied 8 months ago

ok So the electronic control board will not reboot itself and you still get the same issue .

And the electronic control board will not go into a diagnostics program either.

I suspect that you have a failed control board, and it will need to be replaced.

The link below is to the part you will need from a highly recommended company rated A+ with the Better Business Bureau.
They offer a 100% money back guarantee, EVEN ON INSTALLED ELECTRICAL PARTS, for an entire year!
They are the only company to allow returns on installed parts for a refund and offer a FULL ONE YEAR WARRANTY!

---> CLICK HERE <--- FOR THE CORRECT PART FOR YOUR MODEL

If you have any questions just reply back to me .

Ask Your Own Appliance Question
Customer reply replied 8 months ago
I took back panel of unplugged the 2 water shut offs pluged back in and still nothing will no get of sensing
Customer reply replied 8 months ago
get I disconnect sensing so it just goes to wash
Appliance Technician: Master Tech, Whirlpool Master Technician replied 8 months ago

i`m not sure what your last post was ,,is it a question ? ((et I disconnect sensing so it just goes to wash))

Ask Your Own Appliance Question
Customer reply replied 8 months ago
just can I do that
Customer reply replied 8 months ago
can I disconnect sensing
Appliance Technician: Master Tech, Whirlpool Master Technician replied 8 months ago

ok are you using a voice command to reply because your not making any sense!!

Ask Your Own Appliance Question
Customer reply replied 8 months ago
does it have to do sening can sening be diconnected
Appliance Technician: Master Tech, Whirlpool Master Technician replied 8 months ago

(sensing) is not a component that can be disconnected it is with in the electronic control boards software.

No it can not be disengaged to make the unit work .

Ask Your Own Appliance Question
Appliance Technician: Master Tech, Whirlpool Master Technician replied 8 months ago

the only way your going to fix your issue is by replacing the electronic control board.

Ask Your Own Appliance Question
Appliance Technician: Master Tech, Whirlpool Master Technician replied 8 months ago

If you need me again for any other issues you can request me Whrlp Master Tech.

And Even after you rate me Today if you have a question just reply back to me,
I will still assist you, no extra charges .
But rating me 5 STARS is the ONLY way I get paid for my time. I do not get compensated until you rate, I'm sure you don't work for free, so please don't expect that I should.

Ask Your Own Appliance Question
Appliance Technician: Master Tech, Whirlpool Master Technician replied 8 months ago

I see you have NOT replied back to me .
Do you still need assistance on your question?
If not I see you have not rated me as of yet!
Even after you rate me if you have a question just reply back to me,
I will still assist you ,but rating me 5 STARS is the ONLY way I get paid for my time

Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Master Tech Your Own Question
Master Tech
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 12,909
12,909 Satisfied Customers
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line

Master Tech is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,591 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

86,056 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

19,605 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
My Kenmore Washer has a problem. Once the tub is filled to
My Kenmore Washer has a problem. Once the tub is filled to the desired water level, the cycle knob does not advance to the next cycle (wash). If I move the cycle knob to wash or rise and press start, … read more
Ray
Ray
Appliance Repair Technician
High School or GED
387 satisfied customers
Whirlpool dishwashier...just got it... not running... help.
whirlpool dishwashier...just got it... not running... help … read more
Ray
Ray
Appliance Repair Technician
High School or GED
387 satisfied customers
Whirlpool refrigerator WRX735SDBM00 snK53817693-ice make
whirlpool refrigerator WRX735SDBM00 snK53817693-ice make will not fill with water. Where is water valve? I can not get the ice maker to slide out. Latch is disengaged on left side of ice maker. … read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
3,049 satisfied customers
My 2000 vintage GE Harmony washer is making a groaning noise
My 2000 vintage GE Harmony washer is making a groaning noise as the tub moves. what could it be? Possibly a bearing? … read more
Dan Morehouse
Dan Morehouse
Owner Morehouse Appliances LLC
Bachelor\u0027s Degree
26 satisfied customers
I have a Kenmore Elite Model 970698281, Serial Number VF
I have a Kenmore Elite Model###-##-#### Serial Number VF 50732805 and I inadvertently pressed the Cooktop Lockout. How do I release it so that I can use my stove? … read more
Appliance Tech Dave
Appliance Tech Dave
Vocational, Technical or Trade Scho
1,116 satisfied customers
I just got a new GE refrigerator, with a door Ice maker, how
I just got a new GE refrigerator, with a door Ice maker, how do I get it to work? … read more
Dan Morehouse
Dan Morehouse
Owner Morehouse Appliances LLC
Bachelor\u0027s Degree
26 satisfied customers
Can you give me instructions for start up for a Bosch Super
Can you give me instructions for start up for a Bosch Super Silence 39 dbs … read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
3,049 satisfied customers
My fridge is bipping incessantly but still operating. It's
My fridge is bipping incessantly but still operating. … read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
3,049 satisfied customers
I am troubleshooting my dishwasher issue. Kenmore elite
not sure yet. it stops in between wash cycle. i suspect the heating element is the problem … read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
3,049 satisfied customers
The soap dispenser doesn't work. Won't stay closed. Two
The soap dispenser doesn't work. Won't stay closed … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
Our jenn air dishwasher failed to fully drain after the last
Our jenn air dishwasher failed to fully drain after the last cycle and now it won't start for a new cycle. The lights activate when we follow the normal starting procedure, but nothing happens. We tri… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I want to repalce fill hoses but can not reach to remove
I want to repalce fill hoses but can not reach to remove from machine … read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
3,049 satisfied customers
My Maytag washer agitator will moves very slow on wash but
My Maytag washer agitator will moves very slow on wash but on rinse it spins normal? … read more
lm0494
lm0494
7 satisfied customers
I have a 2 year old kitchen aid dishwasher. It has been
Hi, I have a 2 year old kitchen aid dishwasher. It has been performing wonderfully until the last few months. It is not completing the cycle. … read more
Master Tech
Master Tech
Whirlpool Master Technician
12,909 satisfied customers
We've noticed our Maytag Neptune gas Dryer (mdg5500aww) gets
We've noticed our Maytag Neptune gas Dryer (mdg5500aww) gets warm at the control panel when not operating. Is this a problem? … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
I have a Whirlpool refrigerator model wrf991boom00 and the
I have a Whirlpool refrigerator model wrf991boom00 and the ice maker is not making ice I don't get any light from the optic sensor at all I've done the test and still get no light is it a bad optics b… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Can I talk by ohone. I day. Refrigerator not cooling.
I day. Refrigerator not cooling. Kenmore coldspot side by side model from 2006. What could I try or is it unrepairable. … read more
Kelly
Kelly
Appliance Technician
High School or GED
19,605 satisfied customers
I am trying to replace heating element in a maytag dryer
I am trying to replace heating element in a maytag dryer model sde4606ayw … read more
Kelly
Kelly
Appliance Technician
High School or GED
19,605 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x