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I have a fridgidaire freezer model # FFU21F5HWY serial #

Customer Question
I have a fridgidaire...

I have a fridgidaire freezer model # FFU21F5HWY serial # WB41546255 it is not working or blinks in the front the # 9 and E

Contractor's Assistant: Can you guesstimate how old your Frigidaire is? And just to clarify, what's the exact model?

4 years

Contractor's Assistant: Do you plan on doing the work yourself?

If I can

Contractor's Assistant: Anything else we should know to help you best?

How do I reset it ?

Submitted: 10 months ago.Category: Appliance
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Customer reply replied 10 months ago
Is anyone here ??
Answered in 6 hours by:
9/28/2017
Appliance Technician: Tyler Z., Appliance Doc replied 10 months ago
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 89,294
Experience: 9+ years being an appliance technician with factory training.
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Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

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Appliance Technician: Tyler Z., Appliance Doc replied 10 months ago

This is an internal error code that this freezer gets meaning there is an internal short in the display board itself. Try to unplug the freezer for 5 minutes to see if the electronics will reset. If that doesn't work, the display board would need to be replaced I'm sorry to say. Below is a link to the part you'd need to order for your model.

CLICK HERE for display board

I hope I have earned a 5 star rating. We are on the honor system here. Please remember to rate my service by selecting a star at the top or bottom of the screen before you leave today and reply back here letting me know with a rating of 1-5 stars (5 being the best). If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.

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Appliance Technician: Tyler Z., Appliance Doc replied 10 months ago

Hello again. I'm just following up because I haven't heard back from you and I see this question is still open and unrated. Is there anything else I can help you with?

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