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I have a kenmore dishwasher model number 665.12736k313 the…

Customer Question
I have a kenmore...

I have a kenmore dishwasher model number 665.12736k313 the "lock" light came on last nihgt when we tried to start it, r\

Contractor's Assistant: Can you guesstimate how old your Kenmore is? And just to clarify, what's the exact model?

The manuel said to press and hold the top shelf for three suconds to turn it back on but it does not work how do I fix it, I tis about 18 months old

Contractor's Assistant: Do you plan on doing the work yourself?

Not if it is a major fix

Contractor's Assistant: Anything else we should know to help you best?

No I just need to understand how to get the control lock off

Submitted: 10 months ago.Category: Appliance
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Answered in 1 minute by:
9/27/2017
Appliance Technician: Engineer-Tech, Home Appliance Technician replied 10 months ago
Engineer-Tech
Engineer-Tech, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1,242
Experience: Years of Repair Experience, Bachelor's Electrical Engineering Technology, MBA
Verified

Hello and welcome to Just Answer. My name is ***** ***** I will be helping you with your Kenmore dishwasher . Please give me a moment to review your question.

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Appliance Technician: Engineer-Tech, Home Appliance Technician replied 10 months ago

Try pressing cancel/drain first, then holding the "top rack only" for 3 seconds and let me know what happens.

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Customer reply replied 10 months ago
ok be right back
Customer reply replied 10 months ago
no that did not work the light on the "lock" flashes three times then stays on if I puch the start button the lock light come back on after flashng three times
Appliance Technician: Engineer-Tech, Home Appliance Technician replied 10 months ago

Ok, try turning off the circuit breaker for a full 60 seconds, then back on.

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Customer reply replied 10 months ago
The lock light just cam back on when I turned the power back on
Appliance Technician: Engineer-Tech, Home Appliance Technician replied 10 months ago

Ok, you may have a stuck key or bad control panel. I will opt out and pass this along to other experts to see if they can help.

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Appliance Technician: Tyler Z., Appliance Doc replied 10 months ago
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 89,294
Experience: 9+ years being an appliance technician with factory training.
Verified

Good morning. My name is ***** ***** I'll be helping you with your dishwasher now.

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Appliance Technician: Tyler Z., Appliance Doc replied 10 months ago

To remove the control lock on this dishwasher, just press and hold the TOP RACK ONLY button for 5 seconds and the control lock should be removed.

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