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Will not start. The clean light flashes and the start button…

Customer Question
Will not start....

Will not start. The clean light flashes and the start button won't start.

Contractor's Assistant: Just to clarify, what's the make and model of the appliance? And has it done this before?

It is a Whirlpool Quiet Partner I. No it has never done this before.

Contractor's Assistant: Do you plan on doing the work yourself?

If it is possible to do so.

Contractor's Assistant: Anything else we should know to help you best?

None of the other buttons do anything except for the cancel/drain button which just drains.

Submitted: 10 months ago.Category: Appliance
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Answered in 3 minutes by:
9/26/2017
Appliance Technician: Joel Swenson,
 replied 10 months ago
Joel Swenson
Category: Appliance
Satisfied Customers: 4,178
Experience: Owner at Scott's Appliance Repair
Verified

Hello sorry to hear you are having trouble, I'm Joel and will be glad to help you today.

When the main control does not detect a water temperature increase during the main washer cycle the computer will go into error mode and will not let you start a new cycle. You will need a ohm/volt meter to check the heating circuit with, it could be a bad heating element, a bad thermostat or a bad control board. If you don't have a meter and don't know how to use it I suggest calling out a repair tech to help you with this problem, there is no reset that will help with this problem.

We are on the honor system here. Please remember to rate my service by selecting the 5th star to the right at the top, (bottom if using a mobile phone) of the screen. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance. Rating the answer does not close the question out it will still be open after you rate. I do not get compensated until you rate, I'm sure you don't work for free please don't expect I should.

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