Need Appliance Repair Help? Ask a Technician for Answers ASAP
Hello, and welcome to JustAnswer. My name is ***** ***** I will be the one to assist you. Sorry to hear that you are having this trouble. I know how frustrating this can be. Is the fan in the freezer running? You should hear it when the door is shut and it should stop when the door is open.
sorry I am not available for a phone call at the moment the site sends those outs its not from me.
I need you to check the compressor in the back to see if its running hot or warm?
the compressor is located in the back its a black pot looking thing just put your hand over it and check please
its located in the back just so you know ill be here
ok so there is the problem you seem to have a leak in the compressor and its going to need to either be charged or replaced. Now I will be honest this can be a very costly job.
well the recharge for the tech to come out plus the charges your looking at a couple hundred. If the compressor needs to be replaced that can be over 600 for parts and then of course the tech having to charge replace and all.
I am sure this isnt the news you want but sadly its the problem. Please note that we here at JustAnswer are on an honor system. I am only credited for my time in the event you rate with 3-5 stars at the top. I do hope that I have earned a 5 star rating from you today. Rating does not stop you from getting back to me in the event you need me.