Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

1) The refrigeration half of my side by side is freezing the…

Customer Question
1) The refrigeration half...

1) The refrigeration half of my side by side is freezing the food on the bottom shelves. Model WSF26C3EXFQ1, Serial HR23614545. I can not find the temperature controls. Where are they?

Contractor's Assistant: What's the make and model? And have you checked the settings recently?

The refrigerator is freezing food on the bottom shelves. Where are the controls located? Model WSF26C3EXFQ1, Serial HR23614545. The front cover on the water filter housing will not reclose/relatch. Could this allow water to spray out?

Contractor's Assistant: Do you plan on doing the work yourself?

Yes. My name is*****: Anything else we should know to help you best?

My phone number is(###) ###-####

Submitted: 8 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 13 hours by:
9/26/2017
Appliance Technician: Master Tech, Whirlpool Master Technician replied 8 months ago
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 12,912
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Verified

Hello from Just Answer and the Appliance Category
I`m sorry to hear that your having issues!
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 37 Years, I own my own Appliance repair Company
And I teach appliance repair at a local Community College.
I have over 100,000 plus in home repairs and over 80,000 internet repairs under my belt.
You will be paying me for my ANSWER to your Appliance Question,, Not for the repair of your appliance hence the name of this site Just Answer.
I will do my best to take the information that you provide to me and make a Diagnosis for you to be able to repair your own Appliance.

Your temperature controls are on the dispenser control panel,

If the bottom of the fresh food section is freezing I would raise the temperature up one degree and let it set for 24 hours if it is still too cold raise it up one more degree.

To view and adjust the set points, press and hold the TEMP button for 3 seconds. When adjust mode is activated, adjusting information will appear on the display screen.

■ When adjust mode is activated, the display screen shows the refrigerator set point and “FRIDGE” appears.

■ Press LOCK to raise the set point, or press FAST ICE to lower the set point.

■ When you have finished viewing (and adjusting if desired) the refrigerator set point, press TEMP to change the display to show the freezer set point. When the zone has been changed, “FREEZER” appears on the display screen.

■ Press LOCK to raise the set point, or press FAST ICE to lower the set point.

■ When you have finished viewing (and adjusting if desired) both the refrigerator and freezer set points, press FILTER to save the settings.

NOTE: To exit without saving changes, press ICE TYPE at any time while in adjust mode, or allow about 60 seconds of inactivity and adjust mode will turn off automatically

Ask Your Own Appliance Question
Appliance Technician: Master Tech, Whirlpool Master Technician replied 8 months ago

If you need me again for any other issues you can request me Whrlp Master Tech.

And Even after you rate me Today if you have a question just reply back to me,
I will still assist you, no extra charges .
But rating me 5 STARS is the ONLY way I get paid for my time.

Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Master Tech Your Own Question
Master Tech
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 12,912
12,912 Satisfied Customers
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line

Master Tech is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,591 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

86,056 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

19,605 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
Just beeps. No longer can be reset
Just beeps. No longer can be reset… read more
Will
Will
President
Vocational, Technical or Trade Scho
131 satisfied customers
My refrigerator keeps beeping. What can I do to fix it?
My GE refrigerator keeps beeping. I have checked all the doors, reset the water filter, unplugged and repulsed it in. What else am I missing?… read more
Jon
Jon
Owner/President
Associate Degree
1,536 satisfied customers
Samsung refrigerator is leaking from water filter housing
My Samsung refrigerator rf4289hars/xaa is leaking from the water filter housing and going underneath the Deli drawer freezing and dripping onto the floor on the left side of the fridge. It is about 3 … read more
Kelly
Kelly
Appliance Technician
High School or GED
19,605 satisfied customers
I replaced water filter yesterday. No ice. Display shows OF
I replaced water filter yesterday. No ice. Display shows OF and OF … read more
Appliance Tech Dave
Appliance Tech Dave
Vocational, Technical or Trade Scho
1,116 satisfied customers
I changed the water filter in my refrigerator and now the
I changed the water filter in my refrigerator and now the ice maker won't work. Thought the lines were iced up, since I had no filter for a few days, but I warmed them for a while with the hair dryer … read more
Eddie
Eddie
Home Improvement Contractor and Repairs
High School or GED
1,259 satisfied customers
The water filter in our Kenmore side-by-side refrigerator is
The water filter in our Kenmore side-by-side refrigerator is stuck. We need to replace it. How do we get it out? … read more
canuck the pro
canuck the pro
257 satisfied customers
Changed water valve, water filter, and water filter housing
Changed water valve, water filter, and water filter housing but water comes out slow and doesn't make ice do you know what may cause this?… read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
3,053 satisfied customers
I have a whirlpool refrigerator and the water filter is
I have a whirlpool refrigerator and the water filter is stuck andwont come out. … read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
3,053 satisfied customers
We need to replace the water filter On a whirlpool Gold
we need to replace the water filter On a whirlpool Gold refrigerator model number GD5EMVEAXSA01 serial number SU1130896 … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
Whirlpool GSF26C5EXY water filter door keeps ejecting
Whirlpool GSF26C5EXY water filter door keeps ejecting waterfilter … read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
3,053 satisfied customers
I replaced the water filter on my fridge / freezer and now
I replaced the water filter on my fridge / freezer and now it won't dispense water and ice . It isn't making ice either. The unit appears to ave … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Changed water filter - C. Changed water filter today - can't
changed water filter today - can't find instructions for water filtration system for next step … read more
Master Tech
Master Tech
Whirlpool Master Technician
12,912 satisfied customers
My refrigerator began to smell like freon gas a few days ago.
My refrigerator began to smell like freon gas a few days ago. It hasn't been moved, nothing has changed. what should I check? It is less than 4 yrs old… read more
Appliance Medic
Appliance Medic
Service Technician
10,826 satisfied customers
Samsung Panel Displaying Off In Fridge & Freezer.
Samsung control panel showing 'OFF' at both the fridge and freezer temperature areas. I have changed water filter, shut off energy saver, checked plugs and so on but still can't find out why 'off' is … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
My LG fridge/freezer (GR-322SBF) is constantly beeping, which
My LG fridge/freezer (GR-322SBF) is constantly beeping, which normally only happens when the door is left open. The door is definately closed and the display on the front of the fridge door just says … read more
william
william
Home Appliance Technician
Vocational, Technical or Trade Scho
3,012 satisfied customers
I HAVE A GE GSS23WSTASS SIDE BY SIDE FRIDGE, CONTROL PANEL
I HAVE A GE GSS23WSTASS SIDE BY SIDE FRIDGE, CONTROL PANEL ON FREEZER NOT WORKING, I UNPLUGGED THE FRIDGE FOR 10 MIN AND REPLACED WATER FILTER FRIDGE IS NOT COLD… read more
bonzaco
bonzaco
1,044 satisfied customers
I have a powder residue from the freezer. When ice cubes
I have a white powder residue from the freezer. When ice cubes melt it causes stuff to float in the water. When all is melted, I see a 1/2 tsp of white substance in the bottom of the glass. If I drink… read more
Master Tech
Master Tech
Whirlpool Master Technician
12,912 satisfied customers
How to troubleshoot Samsung RF4287HARS water problems?
Samsung RF4287HARS/XAA has water problems and there are water pools under the freezer drawer, it freezes, and eventually will keep the freezer drawer from closing. See the diagram at https://www.dropb… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x