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Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 82049
Experience:  9+ years being an appliance technician with factory training.
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Microwave has lost power. Won't heat. Whirlpool Gold

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Microwave has lost power. Won't heat. Whirlpool Gold microwave/convection oven above stove. Model # 6MH6185XVQ-1
JA: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?
Customer: It is about 6 years old Model # 6MH6185XVQ-1 It is a Whirlpool Gold Microwave/convection oven over stove.
JA: Do you plan on doing the work yourself?
Customer: If possible if we need to call service person we could
JA: Anything else we should know to help you best?
Customer: My sister-in-law adjusted the power level and it heated more slowly and then quit working. My husband also put cup with gold trim in microwave and that could have been problem.

Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

So there are a few fuses that could be bad if you're sure the microwave is getting power from your house. Only 1 fuse can be accessed without taking the microwave down. To access that fuse, unplug the microwave and remove the screws coming in from the top of the vent panel above the door and control panel. Remove the control panel. Next, remove the screw at the top of the control panel. The control panel will slide up about 1 inch and then hinge forward and down. Now you can access the fuses behind the panel which is a 1" cylinder fuse back inside the control cavity. It's part 21 on the diagram in the link below.

Other than that, the microwave will need to to be removed to take the entire outer shell so you can access the other 2 fuses. Both fuses are little dime sized black and silver fuses. One is mounted to the side of the magnetron and the other is mounted to the top of the microwave cavity on the left side. You'd need a multimeter to test them for continuity but if any of these fuses have no continuity, it needs to be replaced.

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