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I have a Estate by whirlpool heavy duty super capacity

Customer Question
I have a Estate...

I have a Estate by whirlpool heavy duty super capacity clothes washer that will not go into the spin cycle

Contractor's Assistant: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?

I bought it used 8 years ago it is a heavy duty super capacity 8 cycle 2 speed if that helps

Contractor's Assistant: Do you plan on doing the work yourself?

Depends what it is and how much it costs to repair it

Submitted: 10 months ago.Category: Appliance
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Answered in 2 minutes by:
9/25/2017
Appliance Technician: Tyler Z., Appliance Doc replied 10 months ago
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 89,182
Experience: 9+ years being an appliance technician with factory training.
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Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

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Appliance Technician: Tyler Z., Appliance Doc replied 10 months ago

Do you happen to have a model number located on a sticker below the lid tucked down underneath (not on the lid itself) by the hinges? It’s really difficult to see because they try to hide it.

Also, does the washer drain even though it won't spin?

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Customer reply replied 10 months ago
ETW4400W00
SERIAL # CY4330550It does not drain just stops
Appliance Technician: Tyler Z., Appliance Doc replied 10 months ago

OK perfect, thank you. Does this happen on all cycles? And if you turn the timer back to wash will it still agitate?

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Appliance Technician: Tyler Z., Appliance Doc replied 10 months ago

Hello again. I'm just following up because I haven't heard back from you and I see this question is still open and unrated. Is there anything else I can help you with?

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