Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I have a Kitchenaid KDRU767VSS range and the touch screen…

Customer Question
I have a Kitchenaid KDRU767VSS...
I have a Kitchenaid KDRU767VSS range and the touch screen consistently goes out several times a month. I have to go to the breaker panel and turn off the power to the entire range and let it stay off for several minutes for it to work again. Is this something that is known with this oven and is there a fix, it is very frustrating for a 7k oven to do this. It is several years old.
Submitted: 9 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 19 hours by:
9/25/2017
Appliance Technician: Master Tech, Whirlpool Master Technician replied 9 months ago
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 12,950
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Verified

Hello from Just Answer and the Appliance Category
I`m sorry to hear that your having issues!
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 37 Years, I own my own Appliance repair Company
And I teach appliance repair at a local Community College.
I have over 100,000 plus in home repairs and over 80,000 internet repairs under my belt.
You will be paying me for my ANSWER to your Appliance Question,, Not for the repair of your appliance hence the name of this site Just Answer.
I will do my best to take the information that you provide to me and make a Diagnosis for you to be able to repair your own Appliance.

What your doing when you turn the power off to the unit is your rebooting the electronic control board.

But that is a common issue with electronic controlled appliances .

And if it is happening a lot that means the main electronic control board will need replaced .

Would you like a link to the part that need to be replaced?

Ask Your Own Appliance Question
Customer reply replied 9 months ago
please.
Appliance Technician: Master Tech, Whirlpool Master Technician replied 9 months ago

can You give me the last two digits on the model number ?

This model has KDRU767VSS?? on the end will be 00 ,01,02,03,04

Ask Your Own Appliance Question
Customer reply replied 9 months ago
03
Appliance Technician: Master Tech, Whirlpool Master Technician replied 9 months ago

The link below is to the part you will need from a highly recommended company rated A+ with the Better Business Bureau.
They offer a 100% money back guarantee, EVEN ON INSTALLED ELECTRICAL PARTS, for an entire year!
They are the only company to allow returns on installed parts for a refund and offer a FULL ONE YEAR WARRANTY!

---> CLICK HERE <--- FOR THE CORRECT PART FOR YOUR MODEL

this is the main control board (appliance Manager) not the display board on the control panel.

If you have any questions just reply back to me .

Ask Your Own Appliance Question
Customer reply replied 9 months ago
Does Repair Clinic have detailed installation instruction or can I rely on you for help?
Appliance Technician: Master Tech, Whirlpool Master Technician replied 9 months ago

Repair clinic does not have instructions on replacing the part ,and the manufacture does not provide detailed instructions on replacing the part.

I can give you general instructions on replacing the part .

The main control is under the cooktop burners in the center of the range from front to back .

Ask Your Own Appliance Question
Customer reply replied 9 months ago
I'm pretty good at this kind of stuff, have done a lot of component computer repair, I just need general instructions such as how to get to the board itself. I will buy the part, can you get me started?
Appliance Technician: Master Tech, Whirlpool Master Technician replied 9 months ago

let me see if Whirlpool / Kitchen -Aid even have a service manual for your model!

Ask Your Own Appliance Question
Appliance Technician: Master Tech, Whirlpool Master Technician replied 9 months ago

no Service manual for this model!

Here is a parts break down if you open it and go to the (oven parts ) page 05 the control board is item #27

http://www.partadvantage.com/lookup/215479/1463559

I have a service manual for a similar model but the file is too large for me to send it to you because of the Just Answer limits .

Ask Your Own Appliance Question
Customer reply replied 9 months ago
Can you send me the service manual to***@******.***?
Appliance Technician: Master Tech, Whirlpool Master Technician replied 9 months ago

I can only communicate thru this web site .

That is Just Answer policy for me to work for them !

Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Master Tech Your Own Question
Master Tech
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 12,950
12,950 Satisfied Customers
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line

Master Tech is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,602 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

87,701 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,213 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
My kscs25inss00 now has a constantly hot frame. You had me
My kscs25inss00 now has a constantly hot frame. You had me replace the inverter. I have now also replaced the fan. Constantly hot. Using auxiliary fan. Temp in freezer/five hold cold. Without aux fan,… read more
Kelly
Kelly
Appliance Technician
High School or GED
20,213 satisfied customers
Ge high profile upper oven shows F1 with a continuous beep.
ge high profile upper oven shows F1 with a continuous beep. what is the problem and fix? Jim … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
My kenmore elite dishwasher does not want to quit at the end
My kenmore elite dishwasher does not want to quit at the end of a cycle. I have turned off the power supply to it hoping it might reboot. Any words of wisdom to get it to reboot? … read more
Kelly
Kelly
Appliance Technician
High School or GED
20,213 satisfied customers
1 just 1 min. My dishwasher is not wor. As the inlet/ drain
Last time it was happen 1, The technician came to chage the part And I think this time is the same problem… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
My artic air won't come on. Just today. I've only had it one
I think that's all. If there's more then I'll tell you… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
KEMC308KSS01 combo oven/microwave - Door error on microwave
KEMC308KSS01 combo oven/microwave - Door error on microwave making it inoperable. Trying to determine fuse components, where to purchase, and costs - 20Amp fuse as well as small ceramic fuse. Oven has… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
I have a KitchenAid Trash Compacter. Can you help me with a
I have a KitchenAid Trash Compacter. Can you help me with a problem? … read more
Master Tech
Master Tech
Whirlpool Master Technician
12,950 satisfied customers
We purhased a samsung Microwave, but after it was installed
We purhased a samsung Microwave, but after it was installed we were notably able to see that the door was not even it was lobsided.also someone from Samsung/Homedepot was supposed to put the feet/stab… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
I can t find the temperature sensor in my GE side by side. I
I can t find the temperature sensor in my GE side by side … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
DRYER WORKS BUT not the heat not working, can you what the
DRYER WORKS BUT not the heat not working, can you what the problem is … read more
Kelly
Kelly
Appliance Technician
High School or GED
20,213 satisfied customers
This is concerning the Jenn-Air refrigerator with the
This is concerning the Jenn-Air refrigerator with the temperature fluctuating. We remove the back panel and the fan is continuously running the compressor is kickng on and kicking off rapidly, with a … read more
Master Tech
Master Tech
Whirlpool Master Technician
12,950 satisfied customers
There is a lot of frost crystals in our bottom freezer.
There is a lot of frost crystals in our bottom freezer … read more
Joel Swenson
Joel Swenson
High School or GED
3,833 satisfied customers
Sure thank you, i have a frigidaire dishwasher i used the
sure thank you, ***** ***** a frigidaire dishwasher i used the wrong soap and it foamed up. now i have i30 error code, and the drain pump runs constantly. I've washed all the foam out and run water th… read more
Kelly
Kelly
Appliance Technician
High School or GED
20,213 satisfied customers
I have a maytag mfi2568aeb. The fridge is cold but the
I have a maytag mfi2568aeb . The fridge is cold but the freezer is at about 30 degrees and it is set a max cold. … read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
3,092 satisfied customers
We just purchased a Maytag 4.2 cu.ft washer. During wash
We just purchased a Maytag 4.2 cu.ft washer. During wash cycle the machine keeps making a buzzing/beeping sound. Is it supposed to do this? … read more
Master Tech
Master Tech
Whirlpool Master Technician
12,950 satisfied customers
My refrigerator stays running but stops freezing and won't
My refrigerator stays running but stops freezing and won't get cold. Then about 4 days later it starts freezing and getting cold??? … read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
3,092 satisfied customers
Put I the new locking mecanism then did the 6 times opening
Ok put I the new locking mecanism then did the 6 times opening and shutting the lid then still didn't work ran the diagnosis and came out with F5E1 and then did all the rest of the holding and turning… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
We have a heavy duty commercial Whirlpool model cae2745fq0.
We have a heavy duty commercial Whirlpool model cae2745fq0. We repaired the coin slot, and it accepts the coins, but will not turn on. … read more
Master Tech
Master Tech
Whirlpool Master Technician
12,950 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x