Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

If have a ge pfss5njw model refigerator, and it looks like…

If have a ge...

If have a ge pfss5njw model refigerator, and it looks like the compression(?) fitting into the inlet valve assembly is leaking.

Contractor's Assistant: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?

Ge prilfe pfss5njw and about 8 to 9 years old

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Contractor's Assistant: Anything else we should know to help you best?

Mope

Show More
Show Less
Ask Your Own Appliance Question
Answered in 6 minutes by:
9/24/2017
Engineer-Tech
Engineer-Tech, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1,240
Experience: Years of Repair Experience, Bachelor's Electrical Engineering Technology, MBA
Verified

Hello and welcome to Just Answer. My name is ***** ***** I will be helping you with your GE refrigerator. Please give me a moment to review your model. A

Ask Your Own Appliance Question
Customer reply replied 10 months ago
on back of fridge, model as an extra lettter: pfss5njwa . just an fyi

Thanks. Can you tell me if the water line connected to the water valve is coming straight from the wall or from the refrigerator?

Ask Your Own Appliance Question
Customer reply replied 10 months ago
the line is the one coming down from top of refigerator (upper left looking at the back of refigerator) and down to the dual inlet valve assemble. I am not sure if the inlet assembly contains an o-ring or not (of some sort). there is a plastic line with a copper nut that fits onto a copper fitting on the inlet valve assembly

The first thing I would to is to try and tighten that fitting. If it still leaks, and you are sure that the leak is not coming from the inlet valve itself (by examination) you will need to replace the filter housing assembly. It is where the line is coming from that connects to the inlet valve.Would you like the part number and a source for the filter housing assembly?

Ask Your Own Appliance Question
Customer reply replied 10 months ago
tightening the firtting seemed to make it worse :-( But it seems that the water is leaking from the fitting above the shield that the male fitting fits through. There is a hard plastic end to the line that is fanged. but i am wondering if there is an o-rint in the assembly that this hard plastic end tightens against....

There is no o-ring. It is a compression fitting. If the leak is coming from anywhere above the threaded portion of the inlet valve, the filter housing tube is at fault which necessitates replacing the entire filter/tube (housing) assembly.

Ask Your Own Appliance Question
Customer reply replied 10 months ago
I see. are there instruction on how to do that? or is there a way to cut the line and insert a connector?
It looks like the lines run up into the filter assembly, so most likely will have to disconnect that

The part number for the filter housing assembly (also know as the filter & tube assembly) is WR17X12301

Here is a link to it on Amazon: http://a.co/a4VoYje

Ask Your Own Appliance Question

I will find you an instructional video. One moment please.

Ask Your Own Appliance Question
Customer reply replied 10 months ago
Thanks you. Will i need to purchase any fittings for the other end of the hose assembly (the one that runs to the wall inlet?).

Yes, you could get a standard plastic water inlet line and cut it in half and use a 1/4 inch quick connect to splice them together. That would works.

Ask Your Own Appliance Question

This is the closest video I could find. It is not for your model but similar in its process.

- Would you mind rating my service to you? Since we are on the honor system, Just Answer will only credit me for my time if you rate me. A rating of 4 or 5 stars at the TOP RIGHT of your screen will allow free follow up questions for this appliance through this link. Thank you.

Engineer-Tech
Engineer-Tech, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1,240
Experience: Years of Repair Experience, Bachelor's Electrical Engineering Technology, MBA
Verified
Engineer-Tech and 87 other Appliance Specialists are ready to help you
Ask your own question now
Customer reply replied 10 months ago
hmmm. but i would need a hose with the same fitting on the end.
i'll probably end up buynig the whole assembly

Yes, it is a standard fitting - just like for any (plastic) water line that you would use to connect the refrigerator to the wall.

Ask Your Own Appliance Question

The line is always pressurized though. So any mistakes in splicing the line could mean a high volume leak. It is safer to replace the whole housing.

Ask Your Own Appliance Question

I will now be signing off for the evening. If you have any further questions down the line, please let me know. I will respond to any questions I see when logging back in.

Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Engineer-Tech Your Own Question
Engineer-Tech
Engineer-Tech
Engineer-Tech, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1,240
1,240 Satisfied Customers
Experience: Years of Repair Experience, Bachelor's Electrical Engineering Technology, MBA

Engineer-Tech is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,606 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

88,365 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,457 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
I have a top loading GE washer -- model no, GTWN4250DOWS. It
I have a top loading GE washer -- model no, GTWN4250DOWS. It is leaking water internally -- drips come down into the drum from the fill pipe assembly at the top rear.The problem seems to be on the hot… read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
3,220 satisfied customers
I have a leak on the back of my GE profile refrigerator.
Hi there - I have a leak on the back of my GE profile refrigerator … read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
3,220 satisfied customers
I want to replace the water valve on a GE Monogram
I want to replace the water valve on a GE Monogram freestanding ice maker. The part has come. It looks fairly straight forward. My question has to do with the tubing that came with the part. Does that… read more
Kelly
Kelly
Appliance Technician
High School or GED
20,457 satisfied customers
I am attempting to install a maytag dishwasher, model
I am attempting to install a maytag dishwasher, model mdb49498de.installation instructions … read more
Kelly
Kelly
Appliance Technician
High School or GED
20,457 satisfied customers
I have a GE dishwasher GLD6906R10WW. Its about 12 years old.
I have a GE dishwasher GLD6906R10WW. Its about 12 years old. There is a leak between at the inlet water valve between the 90 degree elbow and the Water inlet valve. I am going to order a new water inl… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,365 satisfied customers
Im working on a Kitchen aid under counter Ice maker. The
Im working on a Kitchen aid under counter Ice maker. The water valve was leaking at the connection o the inlet side.I ordered a new water valve and went to install it the new and the old water valve h… read more
Kelly
Kelly
Appliance Technician
High School or GED
20,457 satisfied customers
Amana BX21TW Refrig. I just replaced the Water Inlet Valve
Amana BX21TW Refrig. I just replaced the Water Inlet Valve which is now working but I now have a leak in the plastic tubing running from the water inlet valve to the ice maker fill tube. The compressi… read more
Appl-Tech
Appl-Tech
Service Technician
134 satisfied customers
Maytage MDB5600. Water plastic nubs that hold the water distribution
Maytage MDB5600. Water plastic nubs that hold the water distribution assembly brackets (assy that delivers water to the upper rotating spray arm) have worn down so the brackets won't stay stuck to the… read more
Appliance Guru
Appliance Guru
18,166 satisfied customers
I have GE profiel refrigerator and it has a replaceable water
I have GE profiel refrigerator and it has a replaceable water filter in the upper back right corner of teh refrigerator. Typically when the filter is old (approx. 6 months) the water flow is very low.… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
I have 2003 kenmore coldspot refrigerator model XXXXXXXXXXX
I have 2003 kenmore coldspot refrigerator model XXXXXXXXXXX with a bad inlet valve. Order the replacement part and went to install the new part. My old valve had compression fittings for the connectio… read more
John
John
Home Appliance Technician
Vocational, Technical or Trade Scho
13,453 satisfied customers
Barry - I tried working with another tech on the icemaker and
Barry - I tried working with another tech on the icemaker and was not sure about his advice. What do you think? gst85 says: 9/8/11 7:44 PM hi, a reason why the ice cubes would look hollow bacuase the … read more
Barry G.
Barry G.
Vocational, Technical or Trade School
6,755 satisfied customers
I have a Kenmore 16765 dishwasher that has been used very lightly
I have a Kenmore 16765 dishwasher that has been used very lightly over the past 14 years. Last week it developed a leak in a a ? (valve) with a looped back hose on the front L side as you face the mac… read more
Tim Alan
Tim Alan
Appliance Technician
Associate Degree
1,240 satisfied customers
I own a Maytag Model MDB4000AWA dishwasher that was purchased
I own a Maytag Model MDB4000AWA dishwasher that was purchased in 1999. It has sprung a leak below the tub. The water seems to be dripping from what looks to be a white plastic retangular piece that is… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
OK here goes On a Bosch SHU66c05uc Dishwasher, when filling
OK here goes: On a Bosch SHU66c05uc Dishwasher, when filling with water there is a leak at the vent hole on the water inlet. Water fill sensor 'seems' to working normally unless I am missing something… read more
bryanpaul52
bryanpaul52
Tech/owner
17 satisfied customers
We have a Sub-Zero 632 refrigerator/freezer with ice maker,
We have a Sub-Zero 632 refrigerator/freezer with ice maker, about 10 years old. About 2 months ago it started making a sound (clicking type sound) that remains even when I turn the on/off switch off, … read more
RUSS
RUSS
Vocational, Technical or Trade Scho
3,654 satisfied customers
My Miele 579 SC is only taking in a very small amount of water.
My Miele 579 SC is only taking in a very small amount of water. I have checked the inlet filter on the main connector to the water suppy and it is perfectly clear.… read more
I.can
I.can
Engineer
High School or GED
780 satisfied customers
I have a GE Profile Fridge with an Ice Maker that has stopped
I have a GE Profile Fridge with an Ice Maker that has stopped making ice. Actually to be exact it stopped filling the tray with water. We've lost power two time for an extended period so that the free… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,365 satisfied customers
MY GE washer model WDSR2080D5WW wont stop filing water - I
MY GE washer model WDSR2080D5WW wont stop filing water - I looked online and it seems alot of the GE's do this - mine is only 3 years old -… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,365 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x