Appliance

Need Appliance Repair Help? Ask a Technician for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Appliance
This answer was rated:

I have a whirlpool cabrio washer that comes up with f1 and

e8 error codes when I...
I have a whirlpool cabrio washer that comes up with f1 and e8 error codes when I run the diagnostic the washer doesn't seem to completely drain
JA: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?
Customer: about 2 years model #wtw7000dw0
JA: Do you plan on doing the work yourself?
Customer: hopefully
JA: Anything else we should know to help you best?
Customer: not that i can think of
Show More
Show Less
Ask Your Own Appliance Question
Answered in 2 minutes by:
9/23/2017
Engineer-Tech
Engineer-Tech, Home Appliance Technician
Category: Appliance
Satisfied Customers: 885
Experience: Years of Repair Experience, Bachelor's Electrical Engineering Technology, MBA
Verified

Hello and welcome to Just Answer. My name is ***** ***** I will be helping you with your Whirlpool washer . Please give me a moment to review your model. Also, who am I speaking with?

Ask Your Own Appliance Question
Customer reply replied 3 months ago
My name is Mike

Hi Mike, can you tell me if you recently moved into the home or have made any recent changes to the washer or its configuration?

Ask Your Own Appliance Question
Customer reply replied 3 months ago
no phone call

That is an automatic offer. Just ignore it.

Ask Your Own Appliance Question
Customer reply replied 3 months ago
no changes made

Ok, Typically, this error means that you are not getting enough water. Have you checked the inlet hoses to make sure they are supplying enough water? Also, if your drain line is too far in the hole in the wall, it can siphon the water out as it fills. This will keep the washer from getting enough water. Sometimes the drain line gets gunk around it in the wall and needs to just be pulled out and put back in.

Ask Your Own Appliance Question

Lastly, if those items check out, what is left is an inlet valve. Often, the inlet valve gets debris caught in it. This will restrict the water flow. In this case, you would have to replace the inlet valve. Would you like the part number for that in case you need to replace it?

Ask Your Own Appliance Question
Customer reply replied 3 months ago
I will check all of that but my washer doesn't seem to fully drain. At the end of a cycle my clothes are dripping wet

That is probably because the washer is giving an error due to low water flow and quitting before it spins and fully drains the water out. If you are sure the error code is F1E8, then you have an "insufficient water" issue.

- Would you mind rating my service to you? Since we are on the honor system, Just Answer will only credit me for my time if you rate me. A rating of 4 or 5 stars at the TOP RIGHT of your screen will allow free follow up questions for this appliance through this link. (TIPS) are appreciated! Thank you.

Ask Your Own Appliance Question
Customer reply replied 3 months ago
Please send number for inlet valve replacement

NO problem. One moment.

Ask Your Own Appliance Question

Here is the part number: W10853296

Here is a link to it on Amazon: http://a.co/inouBFY

Ask Your Own Appliance Question
Customer reply replied 3 months ago
how do i get to the valve i cannot get the control panel off

One moment please

Ask Your Own Appliance Question

Here is a link to a video for replacing a water valve on a Cabrio. It isn't your exact model because a video will not exist for it. It should be about the same though.

https://www.youtube.com/watch?v=_fwxcq7wOj8

For more similar videos, you can use the search term:

https://www.youtube.com/results?search_query=W10853296

I am logging off for a while. If you have more questions, just send them and when I get back on line, I will respond. Thanks.

Ask Your Own Appliance Question
Customer reply replied 3 months ago
this video doesnt help

Ok, one moment.

Ask Your Own Appliance Question
Customer reply replied 3 months ago
I have the back plate off but I can't get the control panel off
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 84,246
Experience: 9+ years being an appliance technician with factory training.
Verified

Good morning. I see the other expert opted out but I can help you. Give me one moment to pull up the service manual so I can send you instructions on how to access the valve.

Ask Your Own Appliance Question
Customer reply replied 3 months ago
thank you

OK perfect, attached below I have uploaded the instructions on how to access the valves so you can replace them. I hope I have earned a 5 star rating. We are on the honor system here. Please remember to rate my service by selecting a star at the top or bottom of the screen before you leave today and reply back here letting me know with a rating of 1-5 stars (5 being the best). If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.

Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 84,246
Experience: 9+ years being an appliance technician with factory training.
Verified
Tyler Z. and 87 other Appliance Specialists are ready to help you
Ask your own question now
Customer reply replied 3 months ago
Thank you I need to find a different tool and will give you a 5 star rating

No problem and let me know if you need anything else.

Ask Your Own Appliance Question
Ask Tyler Z. Your Own Question
Tyler Z.
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 84,246
84,246 Satisfied Customers
Experience: 9+ years being an appliance technician with factory training.

Tyler Z. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,558 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

84,246 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

18,497 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
I have an old Kenmore dish washer. It works fine. It has
I have an old Kenmore dish washer. It works fine. It has rust marks on the bottom dishwasher rack where the coating has worn off;. The marks go onto my dishes. I have tr … read more
Kelly
Kelly
Appliance Technician
High School or GED
18,497 satisfied customers
I have a Whirlpool Cabrio washer model number wtw 6200 SW 3
I have a Whirlpool Cabrio washer model number wtw 6200 SW 3 it will not go into rinse I have already replaced the motor control assembly that I got that from one of your expert text I would like to kn… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I am trying to reset my maytag MDB7759AWS dishwasher. 6 to 7
I am trying to reset my maytag MDB7759AWS dishwasher … read more
Kelly
Kelly
Appliance Technician
High School or GED
18,497 satisfied customers
The detergent dispenser on my GE Adora dishwasher won't open
The detergent dispenser on my GE Adora dishwasher won't open during cycle, but I can open manually when it's not in use. I tried the electronic reset suggested online. Doesn't do it. It's only a year … read more
travis webb
travis webb
tech.
2,413 satisfied customers
I have a kenmore elite fridge that is shooting water out of
i have a kenmore elite fridge that is shooting water out of the bottom … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
On my Samsung electric range, the display went out so no
on my Samsung electric range, the display went out so no oven control. cook top is working fine … read more
travis webb
travis webb
tech.
2,413 satisfied customers
My washing machine cannot detect the precision dispense
My washing machine cannot detect the precision dispense cartridge. i have to cycle the prompts in order for the washer to start. unfortunately, it have never worked from the time of purchase. What do … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Trying to take off the back of the washer back of a GE
Trying to take off the back of the washer back of a GE stackable, model #GTUP27oEM1WW. Have pulled all the screws off the back. Whole purpose is to change out the rear buffer bands on the barrel.… read more
Kelly
Kelly
Appliance Technician
High School or GED
18,497 satisfied customers
Pro side by side: Settings were too warm when we took
Pro side by side: Settings were too warm when we took possession of house, set them colder on freezer. Water dispenser quit; icemaker kept working. Shut water switch at wall; disconnected water line a… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I moved my side by side refrigerator that is a GE TFX27PR or
I moved my side by side refrigerator that is a GE TFX27PR or GE TFT27PR and the freezer is not staying frozen is there a garage heater that will work with this fridge? … read more
Engineer-Tech
Engineer-Tech
Home Appliance Technician
885 satisfied customers
How do you unlock the door on my front loading washing
How do you unlock the door on my front loading washing machine. … read more
Engineer-Tech
Engineer-Tech
Home Appliance Technician
885 satisfied customers
I have a French door, bottom freezer refrigerator, the
Hi! I have a French door, bottom freezer refrigerator, the freezer is at the correct temperature, but the fridge part is warm … read more
travis webb
travis webb
tech.
2,413 satisfied customers
Have a KEB1101 model oven with a noisy fan. How difficult to
Have a KEB1101 model oven with a noisy fan. How difficult to replace and where do I get part? … read more
Kelly
Kelly
Appliance Technician
High School or GED
18,497 satisfied customers
Maytag Eclipse stove top and oven elements not working,
Maytag Eclipse stove top and oven elements not working, Power to clock and lighted functions still on. Is there a internal fuse in this stove? … read more
Tyler Z.
Tyler Z.
Appliance Doc
84,246 satisfied customers
Hearing a noise from my Samsung Refrigerator. Sounds like
Hearing a noise from my Samsung Refrigerator. Sounds like fan motor. It stops when I open the door then starts back up whenI close it. … read more
Daniel
Daniel
senior service enginner
High School or GED
2,308 satisfied customers
The heat from the oven continues, even though we shut it
The heat from the oven continues, even though we shut it down. Does it run until it cools off? … read more
McgiverSR
McgiverSR
Technician
Vocational, Technical or Trade School
37 satisfied customers
I have a maytaag Bravos XL washer, model MVWDW0, Serial
I have a maytaag Bravos XL washer, model MVWDW0, Serial #C53271307. Most of time it works fine, but every once in a while it will continue to run through the rinse cycle. This seems to be the case onl… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
Our Ice Maker doesn't make ice anymore. GE Profile.
Our Ice Maker doesn't make ice anymore JA: What's the make and model? And can you guesstimate how old it is? Customer: GE Profile JA: Do you plan on doing the work yourself? Customer: Model#GSS25WSTA … read more
Tyler Z.
Tyler Z.
Appliance Doc
84,246 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x