Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

When I press bake, it says 'feature not available'. Just…

When I press bake...

When I press bake, it says 'feature not available'.

Contractor's Assistant: I'll do all I can to help. How long have you been dealing with this?

Just tried to bake a meatloaf and oven won't work.

Contractor's Assistant: What's the make and model of your oven? And can you guesstimate how old it is?

Whirlpool, WOD51EC7AW01 About two years. Not sure.

Contractor's Assistant: Do you plan on doing the work yourself?

If I can

Contractor's Assistant: Anything else we should know to help you best?

Is there a way to reset it? The timer works, the clock works.

Show More
Show Less
Ask Your Own Appliance Question
Answered in 1 minute by:
9/22/2017
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 88,381
Experience: 9+ years being an appliance technician with factory training.
Verified

Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

Ask Your Own Appliance Question

Feature not available is a corruption issue with this oven. It thinks the oven is in the middle of self clean (even though it's not) so it won't allow you to use any function. Try to unplug the unit for 5 minutes or flip the breaker off to the oven for 5 minutes and that usually resets the problem. If not then the entire display control board would need to be ordered and replaced to resolve the issue I'm sorry to say.

I hope I have earned a 5 star rating. We are on the honor system here. Please remember to rate my service by selecting a star at the top or bottom of the screen before you leave today and reply back here letting me know with a rating of 1-5 stars (5 being the best). If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.

Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 88,381
Experience: 9+ years being an appliance technician with factory training.
Verified
Tyler Z. and 87 other Appliance Specialists are ready to help you
Ask your own question now
Customer reply replied 9 months ago
That worked, but by the time I did this, the service representative from Whirlpool called back and said it was because the power was off for such a long time and the computer in the oven had to be reset. It's like changing your battery in a car, when you take the old one out and replace it with a new one, you have to reprogram all your radio stations. Same thing happens with cable. And I shouldn't have paid for the service, because they help for free.
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Tyler Z. Your Own Question
Tyler Z.
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 88,381
88,381 Satisfied Customers
Experience: 9+ years being an appliance technician with factory training.

Tyler Z. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,602 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

88,381 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,213 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
My Whirlpool mod# WOC54EC7AS01 displays feature not
my Whirlpool mod# ***** displays feature not available when I try to start oven or microwave … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
Ok Sat night I put the full self clean on. It worked. Sunday
Ok Sat night I put the full self clean on. It worked. Sunday morning the top of stove worked clock was working. went to use the oven and hot bake then a blue line appeared this feature not working ( o… read more
Tyler Z.
Tyler Z.
Appliance Doc
88,381 satisfied customers
Just installed a new clock timer (R9234) on our stove. Set
Just installed a new clock timer (R9234) on our stove. Set the clock as per instructions. Oven won't work. Low fire pilot comes on when oven is turned on, but oven won't light. If I unplug the stove a… read more
Kelly
Kelly
Appliance Technician
High School or GED
20,213 satisfied customers
My whirlpool oven wocs51ec7a will not work. Every time I press
My whirlpool oven wocs51ec7a will not work. Every time I press bake, broil, or warm it says feature not available. The clock works and the timer works. We had a power outage a few days ago but it was … read more
Tyler Z.
Tyler Z.
Appliance Doc
88,381 satisfied customers
Our power went off for a short time during a storm, now the
Our power went off for a short time during a storm, now the oven will not turn on to bake or broil. It says feature not available. The oven clock is working, the light works, but it won't let me use b… read more
Tyler Z.
Tyler Z.
Appliance Doc
88,381 satisfied customers
I have a Whirlpool Free Standing Gas Range which I bought in
I have a Whirlpool Free Standing Gas Range which I bought in 2009. My problem is that when I press the "bake" feature or any of the other Broil, Convect, I get a readout that states "feature not avail… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
When I press the bake, convection bake etc. a message comes
When I press the bake, convection bake etc. a message comes across the screen above the clock stating "Feature not available". What is the problem? Thanks. Sue.… read more
Tyler Z.
Tyler Z.
Appliance Doc
88,381 satisfied customers
when i press bake on my jenn-air oven it tells me features
when i press bake on my jenn-air oven it tells me features not available and beside the clock it says lc31 in orange… read more
Tyler Z.
Tyler Z.
Appliance Doc
88,381 satisfied customers
I have a Maytag Flat top range. Every thing is "push button" The
I have a Maytag Flat top range. Every thing is "push button" The oven will not work. When I press the "Bake" button to warm up the oven, it says "Feature not Available". I have tried to "Self Clean" t… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
We had a power failure, about an hour, now our "accubake" Whirlpool
We had a power failure, about an hour, now our "accubake" Whirlpool gold oven won't start. When we push the "bake, broil, or convect" button all it will do ts say "feature not available" What can I do… read more
The Home Smithy
The Home Smithy
Home Appliance Technician
Vocational, Technical or Trade School
6,148 satisfied customers
I have a whirlpool accubake gas range. got a lightning strike
I have a whirlpool accubake gas range. got a lightning strike neaby. shows "feature not available" when you press "bake', "broil".... Replaced the control board just now and still have the same proble… read more
Tyler Z.
Tyler Z.
Appliance Doc
88,381 satisfied customers
When pressing BAKE, the display panel reads The control
When pressing BAKE, the display panel reads: "The control has detected a fault that has effected teh performance of this featur. The control has disabled this feature" The clock, timer and set up menu… read more
Tyler Z.
Tyler Z.
Appliance Doc
88,381 satisfied customers
mo # jes986obas,sr # 14052706jx.Help!. My Jenn Air oven
mo # XXXXX # XXXXX!. My Jenn Air oven will not let us use the control panel. The message is "Feature not available." Almost every button on left side of touch pad gives that message. Yesterday I prehe… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
We have Jenn-Air Dual-fuel Modular Downdraft slide-in range
We have Jenn-Air Dual-fuel Modular Downdraft slide-in range (model: JDS9860BDW, serial #17960473NC) purchased brand-new and installed 02/29/2008. Absolutely no problems to date. About 2 hours ago, we … read more
Tyler Z.
Tyler Z.
Appliance Doc
88,381 satisfied customers
I have a GE self-cleaning range about 3yrs old. I set it for
I have a GE self-cleaning range about 3yrs old. I set it for cleaning yesterday. All went well until I tried to set the oven to bake. The oven had completely cooled and the door could open but the dig… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
We have a 24 inch whirlpool single in-the-wall oven unit (model
We have a 24 inch whirlpool single in-the-wall oven unit (model RBS245PDQ11) that we have had for eight years. After we had it for three years while baking a meatloaf, the oven went into the self-clea… read more
Chas
Chas
Master Appliance Repair Technician
Vocational, Technical or Trade Scho
7,026 satisfied customers
CLEANING LITTON MODEL 880 THE CLOCK IS BROKEN AND THE CLEANING
CLEANING LITTON MODEL 880 THE CLOCK IS BROKEN AND THE CLEANING FEATURE WON'T START WHEN BOTH DIALS ARE PUT ON CLEAN. WHAT SHOULD I DO ?… read more
GregoryA
GregoryA
Service Manager
Vocational, Technical or Trade Scho
30 satisfied customers
My Kenmore self-cleaning oven model #790.95742991. Will not ...
My Kenmore self-cleaning oven model #790.95742991. Will not turn on. It displays off when press the bake or broil button. The range top, timer and clock all working fine. PLEASE HELP!!!!… read more
Tom Goellner
Tom Goellner
Home Appliance Technician
Vocational, Technical or Trade Scho
1,602 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x