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My freezer is not getting cold nor ice maker not working.

My freezer is...

My freezer is not getting cold nor ice maker not working

Contractor's Assistant: What's the make and model? And have you checked the settings recently?

Gfsk6kkycbb model dv900490 serial number

Contractor's Assistant: Do you plan on doing the work yourself?

If possible

Contractor's Assistant: Anything else we should know to help you best?

I don't have no monies self help if I can lol

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Answered in 1 minute by:
9/22/2017
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 88,477
Experience: 9+ years being an appliance technician with factory training.
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Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

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The first thing you'll need to do is pull everything out of the freezer and remove the entire back panel inside the freezer. Look at the silver evaporator coils behind this panel and are they packed with frost, lightly frosted from top to bottom, some frost on top but not on bottom, no frost at all, etc... ? Also, is the fan above the coils running?

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Customer reply replied 10 months ago
OK pulling everything out give a minute or two

ok

Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 88,477
Experience: 9+ years being an appliance technician with factory training.
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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