Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

Two questions. 1) Samsung Refrig Model LFX33975ST/03 ice…

Two questions. 1)...

Two questions. 1) Samsung Refrig Model LFX33975ST/03 ice maker only works on occasion; 2) Right side refrig door does not seal properly--opens with the slightest of pull. Why?

Contractor's Assistant: Can you guesstimate how old your Samsung is? And just to clarify, what's the exact model?

It is about 3 years old and model # is LFX33975ST/03.

Contractor's Assistant: Do you plan on doing the work yourself?

Probably not.

Contractor's Assistant: Anything else we should know to help you best?

I have cleaned the rubber seals around each door and I have changed the water and air filters- to no avail.

Show More
Show Less
Ask Your Own Appliance Question
Answered in 1 hour by:
9/22/2017
Webb-Guy
Webb-Guy, Handyman
Category: Appliance
Satisfied Customers: 3,291
Experience: Maitenance Supervisor
Verified

Hello, and welcome to JustAnswer. My name is ***** ***** I will be the one to assist you. Sorry to hear that you are having this trouble. As far as the seal on the door from the sounds of it your door gasket has went bad and is going to need to be replaced. The ice maker what exactly is happening with it?

Ask Your Own Appliance Question
Customer reply replied 9 months ago
Hi Travis thanks for replying. Is the door gasket sometime I can replace? The ice maker makes ice cubes sporadically but usually the ice bin is empty.
Customer reply replied 9 months ago
OK, the only other thing to add is that sometimes when I cut off the ice maker and then turn it on again, it produces a small amount of cubes. I never forget to turn it back on.

the door gasket is not hard to replace give me a moment to pull up the part.

Ask Your Own Appliance Question

which door seal is it that is not sealing the left or right?

Ask Your Own Appliance Question
Customer reply replied 9 months ago
Travis, I am sorry, the refrig is a LG not Samsung, my bad. It is a three door model with freezer at bottom and two french doors. Facing the refri it is the right door.

that is fine I used your model number is ***** still the correct one?

Ask Your Own Appliance Question

here is the part and a helpful video for it as well. you tube can also help you with replacing a fridge door gasket

https://www.repairclinic.com/PartDetail/Door-Gasket/ADX72930455/4323189?replacedManufacturerPartNumber=adx72930414

Ask Your Own Appliance Question
Customer reply replied 9 months ago
Thank you. Would the lack of a good seal on the door be effecting the ice maker?

it could but let me ask you this how is the water pressure for the fridge? Does the water come out good? Its a possibility that ice maker is freezing up.

Ask Your Own Appliance Question
Customer reply replied 9 months ago
Water dispenser works but not sure what the pressure should be like.

does the water come out in a steady stream when filling a glass or does it seem to slow down at certain points?

Ask Your Own Appliance Question
Customer reply replied 9 months ago
Seemingly it flows in a small steady stream but it rarely cool water--more like normal tap water temp.

it could be from the gasket keeping the water from getting to temp and also the ice maker itself. Let me see something real quick though.

Ask Your Own Appliance Question

ok so the more then likely problem is the seal if the seal is not the issue that leaves one of two things. Either the water inlet valve which can be tested with a multimeter or the ice maker itself.

Ask Your Own Appliance Question
Customer reply replied 9 months ago
OK Travis. thanks for the info; I will go to the site your sent and see about getting new gaskets for the doors. If that does not fix the problem I will get back to Just Ask for help in repairing or replacing the ice maker. Thank you.

sounds good I will be here to further assist you in the event you need me. Please note that we here at JustAnswer are on an honor system. I am only credited for my time in the event you rate with 3-5 stars at the top. I do hope that I have earned a 5 star rating from you today. Rating does not stop you from getting back to me in the event you need me.

Webb-Guy
Webb-Guy, Handyman
Category: Appliance
Satisfied Customers: 3,291
Experience: Maitenance Supervisor
Verified
Webb-Guy and 87 other Appliance Specialists are ready to help you
Ask your own question now
Customer reply replied 9 months ago
Roger, first rate help. Five it is! Aloha and I will get back in a few days. Mahalo!
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Webb-Guy Your Own Question
Webb-Guy
Webb-Guy
Webb-Guy, Handyman
Category: Appliance
Satisfied Customers: 3,291
3,291 Satisfied Customers
Experience: Maitenance Supervisor

Webb-Guy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,602 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

87,701 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,213 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
Just had new ice maker installed in my samsung refrig. Old
Just had new ice maker installed in my samsung refrig. Old one kept freezing up. New ice maker ice seems to be melting and ice maker again getting lots of ice. What could be problem now? … read more
applianceguy
applianceguy
Appliance tech
High School or GED
2,159 satisfied customers
We have a 2015 side by side Samsung refrigerator with the
Hello, We have a 2015 side by side Samsung refrigerator with the ice maker in the door. Recently changed the filter and reset the system. It made ice for a few days and then quit. The shut off valve i… read more
bonzaco
bonzaco
1,044 satisfied customers
i have ice crystals in my freezer but its still cold. Not
i have ice crystals in my freezer but its still cold. Not sure if the water line to ice maker is dripping… read more
Appliance Medic
Appliance Medic
Service Technician
10,826 satisfied customers
Samsung RF217ACWP building up ice in bottom freezer. No diagnostic
Samsung RF217ACWP building up ice in bottom freezer. No diagnostic code. Previously I fixed ice buildup in refrigerator compartment causing water in vegetable drawer.… read more
hvacguy17
hvacguy17
Mentor Service Technician
Associate Degree
12 satisfied customers
I have a Samsung RFG297AAWP refrigerator. My problem is with
I have a Samsung RFG297AAWP refrigerator. My problem is with my ice maker. It seems that the ice in the front of the ice maker is freezing together making it impossible for the ice to fit through the … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
I have a 14 yr old GE side-by-sie refrigerator, Model TPX21PR/TPX21BR
I have a 14 yr old GE side-by-sie refrigerator, Model TPX21PR/TPX21BR <- on sticker inside the door. The Ice maker dispenser is intermitantly dispensing ~1-2 cubes of ice when I am NOT touching the… read more
bryanpaul52
bryanpaul52
Tech/owner
17 satisfied customers
We have a Frigidaire side-by-side refrigerator model number
We have a Frigidaire side-by-side refrigerator model number PLH67EGSB4 A few months ago, the mouth of the ice maker dispenser starting frosting over. We have cleaned the frost off, but it just builds … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
Kitchenaid sxs refrig model KSRG25FKSS. The air duct in the
Kitchenaid sxs refrig model KSRG25FKSS. The air duct in the refrig section, left wall, just above veg bin, freezes up and no air flows into refrig at top where the air diffuser is. I melt the ice from… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
Have a two year old..refrig..#pfss6pkxb55 (Profile)with an
Have a two year old..refrig..#pfss6pkxb55 (Profile)with an icemaker. It has slowed way down with ice production... filter was changed 6 mo ago... and the "bar" that tells when the tray is full is stuc… read more
Mike
Mike
Owner
Vocational, Technical or Trade Scho
17,625 satisfied customers
My Frigidaire refrigerator's icemaker is not working.
My Frigidaire refrigerator's ice maker is not making ice. When I lift the arm for ice making, water drains from the refrigerator onto the floor from below the refrigerator. The water dispenser on the … read more
Mike
Mike
Owner
Vocational, Technical or Trade Scho
17,625 satisfied customers
Maytag side by side ref./freezer model MSD235AEB. Ice maker
Maytag side by side ref./freezer model MSD235AEB. Ice maker was bad and replaced it. Now makes ice but they are hollow. The water does only fill the rear (where water comes in) slots. The ice maker fi… read more
Appliance Medic
Appliance Medic
Service Technician
10,826 satisfied customers
I have a Kenmore Coldspot side by side refrigerator manufactured
I have a Kenmore Coldspot side by side refrigerator manufactured in 2002 model number53769201. The icemaker stopped making ice and now the refrigerator side of the unit is not cooling properly. Also, … read more
MASTERTECH
MASTERTECH
Owner
Vocational, Technical or Trade Scho
6,817 satisfied customers
Refrig RF265ABWP About 2 years old Bottom slide door does
Refrig RF265ABWP About 2 years old Bottom slide door does not seal - frost in compartment Ice maker works but cubes are stuck together about 3 each… read more
Repairman1981
Repairman1981
Appliance Repair Technician
High School or GED
2,172 satisfied customers
I have a Samsung French style refrigerator that I bought over
I have a Samsung French style refrigerator that I bought over a year ago. I have a couple of problems that I do not how to resolve. 1. The ice maker always fills up all the way to the top where the ic… read more
SubZero_Wolf Expert
SubZero_Wolf Expert
Appliance Repair Tech
Vocational, Technical or Trade Scho
324 satisfied customers
Im having a minor problem with a Jenn Air Refrigerator. French
I'm having a minor problem with a Jenn Air Refrigerator. French door, freezer on bottom, exterior ice and water dispenser with the icemaker located in the upper left of the fresh food space. MODEL NO:… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
Hi- I have a side by side refrig., model # GSS25LGMACC. I have
Hi- I have a side by side refrig., model # XXXXX I have just had a new ice maker installed and the part ?? on the back wall of the refrig. that has the flapper door that lets cold air into the refrig.… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
We have a couple of problems with our Frigidaire Side by Side
We have a couple of problems with our Frigidaire Side by Side Model # XXXXX freezer section: 1) The ice/water dispenser is "stuck" in CRUSH mode. When you push the CUBE button, the light switches to s… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
I have a whirlpool side by side refrig. ice despensor in door,
I have a whirlpool side by side refrig. ice despensor in door, about 5 years old. It keeps forming ice in the lower vegetable bin in the fresh food section. It also keeps forming frost in the top of t… read more
master appliance tech
master appliance tech
Owner / Operator
High School or GED
1,787 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x