Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

On my washer model mah5500bww i install repair kit 12002039…

Customer Question
On my washer model...

On my washer model mah5500bww i install repair kit 12002039 washer still does not spin

Contractor's Assistant: What's the make and model of your washing machine? And can you guesstimate how old it is?

Mah5500bww 15 years

Contractor's Assistant: Do you plan on doing the work yourself?

I already installed repair kit 12002039

Contractor's Assistant: Anything else we should know to help you best?

No still will not spin

Submitted: 8 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 3 minutes by:
9/21/2017
Appliance Technician: Master Tech, Whirlpool Master Technician replied 8 months ago
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 12,639
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Verified

Hello from Just Answer and the Appliance Category
I`m sorry to hear that your having issues!
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 37 Years, I own my own Appliance repair Company
And I teach appliance repair at a local Community College.
I have over 100,000 plus in home repairs and over 80,000 internet repairs under my belt.
You will be paying me for my ANSWER to your Appliance Question,, Not for the repair of your appliance hence the name of this site Just Answer.
I will do my best to take the information that you provide to me and make a Diagnosis for you to be able to repair your own Appliance.

Have you verified that the motor control board is even getting voltage to it during a spin mode?

Ask Your Own Appliance Question
Appliance Technician: Master Tech, Whirlpool Master Technician replied 8 months ago

And what are the first three digits of this units serial number ?

Ask Your Own Appliance Question
Customer reply replied 8 months ago
677
Appliance Technician: Master Tech, Whirlpool Master Technician replied 8 months ago

you may have not seen my first question on my first post which was ((Have you verified that the motor control board is even getting voltage to it during a spin mode?))

Ask Your Own Appliance Question
Customer reply replied 8 months ago
no
Appliance Technician: Master Tech, Whirlpool Master Technician replied 8 months ago

Does the motor operate in all other modes except for the final spin?

Ask Your Own Appliance Question
Customer reply replied 8 months ago
can i get back to you later
Appliance Technician: Master Tech, Whirlpool Master Technician replied 8 months ago

sure . just save the conversation in your E-Mail and reply back when you can!

Ask Your Own Appliance Question
Customer reply replied 8 months ago
ok everything works but the spin cycle checked switches tub displacement , front weight displacement and inertial unbalance all ok i went and put it the service mode i tested the spin test and it spin ok went out of service mode and the spin cycle does not work
Appliance Technician: Master Tech, Whirlpool Master Technician replied 8 months ago

ok great information .

So we know the motor and motor control board are ok ,

The issue is it is not getting voltage to even spin in a normal operation , which is a main control board issue.

The link below is to the part you will need from a highly recommended company rated A+ with the Better Business Bureau.
They offer a 100% money back guarantee, EVEN ON INSTALLED ELECTRICAL PARTS, for an entire year!
They are the only company to allow returns on installed parts for a refund and offer a FULL ONE YEAR WARRANTY!

---> CLICK HERE <--- FOR THE CORRECT PART FOR YOUR MODEL

If you have any questions just reply back to me .

Ask Your Own Appliance Question
Was this answer helpful?
Ask Master Tech Your Own Question
Master Tech
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 12,639
12,639 Satisfied Customers
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line

Master Tech is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,591 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

86,056 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

19,605 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
I have a GE Refrigerator, purchased 3 years ago and was
I have a GE Refrigerator, purchased 3 years ago and was working fine until now. The motor is on and it seem and is freezing but all the other items (lighting, water dispenser, etc.) do not work. I did… read more
Rusty S
Rusty S
Technician
188 satisfied customers
Bosch front loader washer rubber door seal has tear in lower
Bosch front loader washer rubber door seal has tear in lower part and water leaks out. Who do I contact for repair in Wellington … read more
Rusty S
Rusty S
Technician
188 satisfied customers
Samsung Dishwasher model # DW80F600UTS has the heavy and
Samsung Dishwasher model # DW80F600UTS has the heavy and delicate light blinking. Have already replaced the heating element and still blinking… read more
Rusty S
Rusty S
Technician
188 satisfied customers
What is the maximum water pressure permitted for input to
What is the maximum water pressure permitted for input to the my Whirlpool Cabrio, model # WTW8500DCO? … read more
Dan Morehouse
Dan Morehouse
Owner Morehouse Appliances LLC
Bachelor\u0027s Degree
18 satisfied customers
My Whirlpool Duet won't start. When I follow your
When I follow your instructions for trouble shooting, I get error codes E01 and F08. Not sure of age. As old as ten or eleven years. Came wit the house. … read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
2,923 satisfied customers
Microwave oven: The light in the oven of my ge dual wave III
microwave oven: The light in the oven of my ge dual wave III microwave oven burnt out. Can I replace it. I do not have the manual … read more
Ray
Ray
Appliance Repair Technician
High School or GED
319 satisfied customers
A red icon has appeared on the ice/water dispenser. what
a red icon has appeared on the ice/water dispenser. what does it refer too? … read more
Rusty S
Rusty S
Technician
188 satisfied customers
GE PROFILE WASHER IS LEAKING WHEN SPINNING OR AGITATOR IS
GE PROFILE WASHER IS LEAKING WHEN SPINNING OR AGITATOR IS WORKING … read more
Rusty S
Rusty S
Technician
188 satisfied customers
DOES THIS COST? BUT does this service cost? My Maytag Bravos
okay, my Maytag Bravos XL top loader washer is giving an F5 error code. I have pushed paused twice and then start as recommended but could not get the alarm sound to stop or get the lid to open. I have had to cut the electricity to the washer because I could not get the alarm to stop any other way, I cannot reach the cord outlet. … read more
Dan Morehouse
Dan Morehouse
Owner Morehouse Appliances LLC
Bachelor\u0027s Degree
18 satisfied customers
How can i turn off the started of my viking stove. Viking
no. its a jewish holiday and we want to manually turn on the stove without the starter… read more
Rusty S
Rusty S
Technician
188 satisfied customers
I have a genprofile wpre6100g2wt washing machine. The tub
I have a genprofile wpre6100g2wt washing machine. The tub will not agitate or spin. I tried resetting the motor it did not work. I removed the front panel and checked to see if the plastic air tube wa… read more
Rusty S
Rusty S
Technician
188 satisfied customers
My dishwasher will not restart after I interrupted the
My dishwasher will not restart after I interrupted the cycle … read more
Rusty S
Rusty S
Technician
188 satisfied customers
I have plastic in my oven. How do I remove it. Thank you. It
I have burnt plastic in my oven. How do I remove it. Thank you … read more
Rusty S
Rusty S
Technician
188 satisfied customers
I have an E24 message and the machine begins briefly but
I have an E24 message and the machine begins briefly but does not complete a cycle … read more
Joel Swenson
Joel Swenson
High School or GED
3,710 satisfied customers
I have a Maytag dryer that is making an electrical humming
Hi, I have a Maytag dryer that is making an electrical humming sound and the dryer itself won't power on. When I unplug the big black power cord, the humming goes away. I took the top cover off of the… read more
Joel Swenson
Joel Swenson
High School or GED
3,710 satisfied customers
When wash cycle is pushed control locked light flashes 3
when wash cycle is pushed control locked light flashes 3 times then stays on for approx. 10 seconds then nothing. kitchenaid model kude70fxwh6 … read more
Joel Swenson
Joel Swenson
High School or GED
3,710 satisfied customers
I have a Idylis freezer with a ZEL HDL140D compressor and
Hi - I have a Idylis freezer with a ZEL HDL140D compressor and I'm trying to replace the PTC but I can't find a part - can you help? … read more
Joel Swenson
Joel Swenson
High School or GED
3,710 satisfied customers
My dishwashed is stuck on drain -opening door dose not stop
my dishwashed is stuck on drain -opening door dose not stop machine … read more
Dan Morehouse
Dan Morehouse
Owner Morehouse Appliances LLC
Bachelor\u0027s Degree
18 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x