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Model KDTM354DSS4 RED LOCK IS LIT ON CONTROL PANEL, CAN'T…

Customer Question
Model KDTM354DSS4 RED LOCK...

Model KDTM354DSS4 RED LOCK IS LIT ON CONTROL PANEL, CAN'T START MACHINE. TERRY

Contractor's Assistant: I'll do all I can to help. How long have you been dealing with this?

JUST STARTED WHEN LOADED DISH'S AFTER SUPPER

Contractor's Assistant: Do you plan on doing the work yourself?

Depends on solution

Contractor's Assistant: Anything else we should know to help you best?

Thats all, been working great

Submitted: 10 months ago.Category: Appliance
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Answered in 5 minutes by:
9/20/2017
Appliance Technician: Tyler Z., Appliance Doc replied 10 months ago
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 89,182
Experience: 9+ years being an appliance technician with factory training.
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Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

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Appliance Technician: Tyler Z., Appliance Doc replied 10 months ago

To remove the control lock on your dishwasher, you should just need to press and hold the "TOP RACK ONLY" button for 5 seconds. That should remove the red lock so you can use the dishwasher like normal again.

I hope I have earned a 5 star rating. We are on the honor system here. Please remember to rate my service by selecting a star at the top or bottom of the screen before you leave today and reply back here letting me know with a rating of 1-5 stars (5 being the best). If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.

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Appliance Technician: Tyler Z., Appliance Doc replied 10 months ago

Hello again. I'm just following up because I haven't heard back from you and I see this question is still open and unrated. Is there anything else I can help you with?

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