Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I have a jenn-air dual fuel range. the burners click when…

Customer Question
I have a jenn-air...

I have a jenn-air dual fuel range. the burners click when turned off. I had to shut down power for it to stop. they are dry and clean, I have tried all the troubleshooting advice to no avail.

Contractor's Assistant: Have you tried power cycling the appliance -- unplugging it and leaving it off for a few hours?

Yes. I shut it off at the breaker, because the plug is not accessible without pulling stove out.

Contractor's Assistant: Do you plan on doing the work yourself?

Well, I guess that depends on what the work is I am not replacing burners, no

Contractor's Assistant: Anything else we should know to help you best?

Jenn AIr bought in###-##-####

Submitted: 11 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Customer reply replied 11 months ago
Jenn-Air Model # (Maytag) JDR8895AAS
Answered in 42 minutes by:
9/20/2017
Appliance Technician: Tyler Z., Appliance Doc replied 11 months ago
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 89,257
Experience: 9+ years being an appliance technician with factory training.
Verified

Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

Ask Your Own Appliance Question
Appliance Technician: Tyler Z., Appliance Doc replied 11 months ago

If the burners click even when all of them are turned off, try to unplug the unit for 24 hours and let everything dry out in case the switches below the knobs got wet. If after 24 hours you still have the same problem, your switch harness below the cooktop knobs needs to be replaced because one of the switches has shorted out. The part number you'd need is 12002792 and all the burners would need to be unscrewed and removed, the knobs pulled off, and the cooktop unscrewed and lifted up and off to replace this part. The part is about $60.

I hope I have earned a 5 star rating. We are on the honor system here. Please remember to rate my service by selecting a star at the top or bottom of the screen before you leave today and reply back here letting me know with a rating of 1-5 stars (5 being the best). If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.

Ask Your Own Appliance Question
Appliance Technician: Tyler Z., Appliance Doc replied 11 months ago

Hello again. I'm just following up because I haven't heard back from you and I see this question is still open and unrated. Is there anything else I can help you with?

Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Tyler Z. Your Own Question
Tyler Z.
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 89,257
89,257 Satisfied Customers
Experience: 9+ years being an appliance technician with factory training.

Tyler Z. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,606 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

89,257 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,480 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
Our Jenn-Air Dual Fuel Slide in Range not working correctly.
Our Jenn-Air Dual Fuel Slide in Range not working correctly. … read more
Rusty S
Rusty S
Technician
282 satisfied customers
, I have a Jenn-air/maytag gas stove. One of the burners
HI, I have a Jenn-air/maytag gas stove. One of the burners doesn't work. When you try to light it it just makes the clicking sound like it's trying to ignite but nothing happens. Are there common caus… read more
Appliance Medic
Appliance Medic
Service Technician
10,826 satisfied customers
I was told by Jenn Air I needed a new spark module on my dual
I was told by Jenn Air I needed a new spark module on my dual fuel gas 5 burner stove. I changed it 130 dollars later and nothing! The stove works fine if you light a burner with a match. There is NO … read more
mranswer
mranswer
TECHNICIAN
Bachelor's Degree
481 satisfied customers
Hi! I have a Jenn Air dual fuel double oven range. I cleant
Hi! I have a Jenn Air dual fuel double oven range. I cleant the top surface as usual today, i left the control knobs to dry and then replaced them. When i tried to turn on the burner, an electric flam… read more
Kelly
Kelly
Appliance Technician
High School or GED
20,480 satisfied customers
I have a Jenn-Air dual fuel double oven range, model JDR8895AAS.
I have a Jenn-Air dual fuel double oven range, model JDR8895AAS. Water was spilled into the control knob area and the ignitors started clicking. There was eventually some smoke. The middle and rear bu… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
89,257 satisfied customers
Hello .We have a dual fuel frigidaire professional series stove(
Hello .We have a dual fuel frigidaire professional series stove( 5 burner) The ignitor for the top burners will not shut off .This happened another time and we unplugged the range overnight and it sto… read more
Randy 43
Randy 43
appliance technician
Vocational, Technical or Trade Scho
3,803 satisfied customers
I have a 30 dual fuel euro style downdraft slide in range
I have a 30" dual fuel euro style downdraft slide in range about 18 months old, either model JDS9860 or the prior year same model. Sorry, am at work without the exact model number in front of me. We h… read more
bryanpaul52
bryanpaul52
Tech/owner
17 satisfied customers
Hi, I have a Jenn-Air model JDR8895AAS dual fuel range.
Hi, I have a Jenn-Air model JDR8895AAS dual fuel range. My mom was washing the cook top while I was away and the electronic ignitors started firing, without the knobs being turned. She said she didn't… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
89,257 satisfied customers
i have a jenn air dual fuel double oven range model JDR8895AAS
i have a jenn air dual fuel double oven range model JDR8895AAS that my wife spilled sugar water on top of the range. after cleaning as best as we could as removing the top is not recommended, and allo… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
Jenn-Air model JDR8895AAS. Electric igniter on center burner
Jenn-Air model JDR8895AAS. Electric igniter on center burner not working. All othersw ok. ??… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
89,257 satisfied customers
I just installed a jenn-aire electric range jes9860acw. Its
I just installed a jenn-aire electric range jes9860acw. It's afew years old but never used (long story). Whern first turned it on, one of the burner elements on the right came on by itself. The dial f… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
Hello, I have a Jenn Air double oven model JDR8895AAS and was
Hello, I have a Jenn Air double oven model JDR8895AAS and was removing the lower oven element after it blew (of course without having disconnected the power) and it popped when the element ends touche… read more
Mike
Mike
Owner
Vocational, Technical or Trade Scho
17,625 satisfied customers
I have a 2005 model Jenn-Air dual-fuel slide in range. I had
I have a 2005 model Jenn-Air dual-fuel slide in range. I had a problem with the control panel where the convection, quick pre-heat and set up buttons for the oven stopped working. A local repair perso… read more
william
william
Home Appliance Technician
Vocational, Technical or Trade Scho
3,012 satisfied customers
I have a Jenn-Air double oven range model JDR8895AAS. Water
I have a Jenn-Air double oven range model JDR8895AAS. Water was spilt on the range and something has shorted out so that the ignitors are continuosly clicking. How do I open the top and determine what… read more
Abraham D Nuno
Abraham D Nuno
Tech And Owner of 9-1-1 Appliance Repair
High School or GED
14 satisfied customers
My Jenn Air (dual fuel) range is showing this error message
My Jenn Air (dual fuel) range is showing this error message in the clock display ---- 5A BATH ------ please help.… read more
applianceguy
applianceguy
Appliance tech
High School or GED
2,164 satisfied customers
Our 1.5 year old dual fuel Jenn air gas stove top will not
Our 1.5 year old dual fuel Jenn air gas stove top will not light. There is gas, but it won't ignite. It is model #JDR8895AAS.… read more
Mr Repair
Mr Repair
Vocational, Technical or Trade Scho
40 satisfied customers
My oven wont heat up. This began last week when I tried to
My oven won't heat up. This began last week when I tried to broil.A small orange display light shows up in the upper left hand corner above the bake display and the oven makes a slight humming sound. … read more
Mr Repair
Mr Repair
Vocational, Technical or Trade Scho
40 satisfied customers
My jenn-aire dual fuel range suddenly began sparking under
My jenn-aire dual fuel range suddenly began sparking under all five burners, The gas was turned off. The sparking frequency began increasing in tempo. I turned each burner on and, when it lit, I turne… read more
John
John
Home Appliance Technician
Vocational, Technical or Trade Scho
13,453 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x