Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

We have a kenmore elite duel fuel and we beleive the oven…

Customer Question
We have a kenmore...

We have a kenmore elite duel fuel and we beleive the oven temp. is not consistant. Baking is all over the place and once in awhile accurate. How can we confirm, check, adjust?

Contractor's Assistant: Can you guesstimate how old your Kenmore is? And just to clarify, what's the exact model?

4-5 years max

Contractor's Assistant: Do you plan on doing the work yourself?

If Ican

Contractor's Assistant: Anything else we should know to help you best?

Things that normally take 15 min take 30, other items get burned on the bottom. my wife is an avid baker (some would say a PRO) so she knows whats shes doing but the oven doesn't seem consistant

Submitted: 11 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 14 hours by:
9/20/2017
Appliance Technician: Master Tech, Whirlpool Master Technician replied 11 months ago
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 13,583
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Verified

Hello from Just Answer and the Appliance Category
I`m sorry to hear that your having issues!
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 37 Years, I own my own Appliance repair Company
And I teach appliance repair at a local Community College.
I have over 100,000 plus in home repairs and over 80,000 internet repairs under my belt.
You will be paying me for my ANSWER to your Appliance Question,, Not for the repair of your appliance hence the name of this site Just Answer.
I will do my best to take the information that you provide to me and make a Diagnosis for you to be able to repair your own Appliance.

Can I please have the Full model number of the unit to better assist you ?

Ask Your Own Appliance Question
Customer reply replied 11 months ago
Model # 790.
Serial ####-##-####
Appliance Technician: Master Tech, Whirlpool Master Technician replied 11 months ago

On the right track with the 790. but a FULL Sears Kenmore model number is ***** digits long and will look like this 790 .(###) ###-####/p>

Ask Your Own Appliance Question
Customer reply replied 11 months ago
I can find no other numbers on exterior (or inside the door) for this oven. The manual cover says:(###) ###-####
Appliance Technician: Master Tech, Whirlpool Master Technician replied 10 months ago

Ok that worked ,when I input that number in Sears Data base it brings up one model number which was Model #79041093100.

So I will use that number to go off of for my information.

Thank you!

That model has an electronic controlled oven operation .

So you have the electronic control board and a temperature sensor.

You have not said anything about seeing any F error codes on the clock display ,so I`m going to assume there have been none.

When you say the oven temperature is in consistent, do you feel that the temperature has ever gone over or below the set temperature by over 50 degrees?

If you feel; it has then it is an electronic control board issue.

And with not F error codes it would not be the temperature sensor which also leads me right back to the control board.

You can test the temperature sensor with a Volt -Ohm meter if you would like .

At room temperature it should read 1080-1100 ohms.

And if it is good then you will need to replace the main electronic control board /clock .

I can provide you with part number is ***** also just let me know ,and of course if you have any questions just let me know.

Ask Your Own Appliance Question
Customer reply replied 10 months ago
No codes have been displayed on touch screen. We feel electric oven is "under" heated, as it takes twice as long to cook items as stated in recipe. However, an under done "cookie" has a burnt bottom or a bread has a uncooked center and a perfect exterior. In other words, cooking situations are all over the place and I believe there is a tempurature issue in electric oven.
1. Where do I check (connect electrodes) for Ohm meter?
2. What is the part number for control board?
3. The rest of the touch control board is working fine, no issues at all. Does this sway your diagnosis?
Appliance Technician: Master Tech, Whirlpool Master Technician replied 10 months ago

ok so if it is an under heating issue .

In a Bake operation are both Bake (lower) and Broil (upper) element coming on to properly heat the oven?

And if you open the oven door you will see the long oven temp sensor it is held in place with one screw remove the screw and then you will see the temp sensor plug unplug the sensor and on the sensor itself take the reading across the two leads looking for 1080-1100 ohms at room temperature.

Ask Your Own Appliance Question
Customer reply replied 10 months ago
I am not sure if it catagorizes as an "under heating" issue. It can burn as well as not cook.I will need to check both elements come on when in heat up mode, if not then what could be the issue?I sure i can locate the temp sensor, but can you be a bit more script with disconnecting & checking the ohms.You hand also offered the part number, could you share that with me please.
Appliance Technician: Master Tech, Whirlpool Master Technician replied 10 months ago

the temperature sensor is mounted in the top left corner of the oven cooking cavity.

And it makes no difference if it is too cool or too hot ,you need to test the sensor.

It should ohm out at 1080 -1100 ohms at room temperature.

Here is the temp sensor if you need it

---> CLICK HERE <--- FOR THE CORRECT PART FOR YOUR MODEL

If you have any questions just reply back to me .

Ask Your Own Appliance Question
Customer reply replied 10 months ago
I pre-heated the oven and the broiler as well as the oven element were functioning to heat the oven. I have not tested the ohms yet but will be back in touch.
Appliance Technician: Master Tech, Whirlpool Master Technician replied 10 months ago

ok no problem!

If you need me again for any other issues you can request me Whrlp Master Tech.

And Even after you rate me Today if you have a question just reply back to me,
I will still assist you, no extra charges .
But rating me 5 STARS is the ONLY way I get paid for my time. I do not get compensated until you rate, I'm sure you don't work for free, so please don't expect that I should.

Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Master Tech Your Own Question
Master Tech
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 13,583
13,583 Satisfied Customers
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line

Master Tech is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,606 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

88,462 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,480 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
WGE555S0BS. Customer claiming she is having uncooked food in
WGE555S0BS. Customer claiming she is having uncooked food in oven cakes come out liquid after awhile. Tested temps using digital thermometer probe. Upper oven seems fine, set 350, fluctuating 320-430 … read more
Kelly
Kelly
Appliance Technician
High School or GED
20,480 satisfied customers
I have a GE wall mount dual oven, purchased 1 year ago,
I have a GE wall mount dual oven, purchased 1 year ago, convection on top regular on bottom. This oven is very slow in heating to set temp. and seems not to maintain an accurate internal temp. I have … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
Our Meile Oven Pair H398BP2 is 10 years old and has never operated at the temperature desi
Our Meile Oven Pair H398BP2 is 10 years old and has never operated at the temperature desired. When the bell sounds that it is at temp. it is 35 degrees off nad when we wait for 45 min. it may get to … read more
Kelly
Kelly
Appliance Technician
High School or GED
20,480 satisfied customers
I have Dacor oven. we have lived in the house a year.
I have Dacor oven. we have lived in the house for about a year. It's probably a 2005 model. That was when the kitchen was remodeled in this house. My wife is an excellent and experienced cook / baker.… read more
mranswer
mranswer
TECHNICIAN
Bachelor's Degree
481 satisfied customers
I have a 2013 Whirlpool Double Wall oven Model WOD51EC0AS01
I have a 2013 Whirlpool Double Wall oven Model WOD51EC0AS01 and the temperature after oven is preheated to 350 degrees fluctuates from 275 to 350. At other times it will go as high as 425 Degrees. Whi… read more
Appliance Tech Dave
Appliance Tech Dave
Vocational, Technical or Trade Scho
1,116 satisfied customers
Kenmore Elite Duel Fuel Model(NNN) NNN-NNNNoven will not heat.
Kenmore Elite Duel Fuel Model(NNN) NNN-NNNNoven will not heat. It has worked fine until today. It is a few years old and has worked very well. All of a sudden it quit heating.… read more
Randy 43
Randy 43
appliance technician
Vocational, Technical or Trade Scho
3,803 satisfied customers
I have a slide model frigidaire electric range with a locked
I have a slide model frigidaire electric range with a locked oven door. The control pad shows "door locked" and a "red padlock". We were baking a ham roast and had just raised the temp from 335 to 350… read more
Randy 43
Randy 43
appliance technician
Vocational, Technical or Trade Scho
3,803 satisfied customers
I have an electric kitchen stove which I bought in 2006. I
I have an electric kitchen stove which I bought in 2006. I have trouble with it ever since. I have had 3-4 house calls from the dealer with new parts which number 3 or 4. I bake everything from scratc… read more
Master Tech
Master Tech
Whirlpool Master Technician
Vocational, Technical or Trade Scho
13,583 satisfied customers
We have a Frigidare Gallery gas convection range that we purchased
We have a Frigidare Gallery gas convection range that we purchased less than a year ago. it has been converted to use propane. My wife recently noticed that a pie she was baking took a very long time … read more
John
John
Home Appliance Technician
Vocational, Technical or Trade Scho
13,453 satisfied customers
Larry, I have a Whirlpool gs773lxss gas cooktop/range. Everything
Larry, I have a Whirlpool gs773lxss gas cooktop/range. Everything works fine with the exception that when we turn on the oven, it always smells really bad. So bad that you need to turn on the vent fan… read more
Master Tech
Master Tech
Whirlpool Master Technician
Vocational, Technical or Trade Scho
13,583 satisfied customers
I have a Kenmore gas range. There is a whooshing sound coming
I have a Kenmore gas range. There is a whooshing sound coming from the oven while it is lit. Should there be flame in the chamber where the air adjustment is?… read more
Appliance Man
Appliance Man
Appliance Tech
8,952 satisfied customers
I have a Fisher&Paykel freestanding range (duel fuel), Installed
I have a Fisher&Paykel freestanding range (duel fuel), Installed 4/10 and working well. 1- Recently the oven door does not close completely. The "door" warning flashes, and only a very slight tap is n… read more
Peter
Peter
Service Manager
High School or GED
559 satisfied customers
i have a frigidare gas range, when my wife turns on either
i have a frigidare gas range, when my wife turns on either the cookstove burners or the oven, a peculiar odor comes from the range. the flame on the cooktop burns blue, but the oven burns bright yello… read more
bryanpaul52
bryanpaul52
Tech/owner
17 satisfied customers
our bosch electric range does not cook evenly. A repairman
our bosch electric range does not cook evenly. A repairman replaced the thermostate, but it is still not cooking evenly.… read more
master appliance tech
master appliance tech
Owner / Operator
High School or GED
1,787 satisfied customers
I have a whirlpool self cleaning stove. Model XPG83801 Serial
I have a whirlpool self cleaning stove. Model XPG83801 Serial # XXXXX Type 30D My problem is I think the oven thermostat is not working. The element stays on all the time no matter what temperature it… read more
Master Tech
Master Tech
Whirlpool Master Technician
Vocational, Technical or Trade Scho
13,583 satisfied customers
I moved into a new condo with a new KitchenAid electric range
I moved into a new condo with a new KitchenAid electric range Architect Series II-Model YKERS807.I am an avid baker and have used both gas and electric- electric in my house prior to this.The problem … read more
I.can
I.can
Engineer
High School or GED
780 satisfied customers
Sears Kenmore 30 inch gas slide-in ranges. My wife hasnt
Sears Kenmore 30 inch gas slide-in ranges. My wife hasn't used convection and doesn't care about faster cooking. With the above mentioned range will she have poor performance, uneven cooking and bakin… read more
I.can
I.can
Engineer
High School or GED
780 satisfied customers
I have a DUEL FUEL WITH AN ELECTRIC CONVECTION OVEN. It was
I have a DUEL FUEL WITH AN ELECTRIC CONVECTION OVEN. It was recently repaired because the oven would not heat up. They replaced the clock control panel. It heats up now, however things are not cooking… read more
Michael Reush
Michael Reush
Master Technician
High School or GED
2 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x