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I have a GE Stove Model JB250DFWW 30" free standing electric…

Customer Question
I have a GE...

I have a GE Stove Model JB250DFWW 30" free standing electric stove bought last April. Last night a red button on the lid of the stove lit up and stayed lit after the coils were no longer in use. What does that indicate and what should I do about it?

Contractor's Assistant: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?

The model was bought in April 2017. As I wrote it ia JB250DFWW electric RANGE

Contractor's Assistant: Do you plan on doing the work yourself?

NO. What does the problem indicate?

Contractor's Assistant: Anything else we should know to help you best?

Please answer my question

Submitted: 10 months ago.Category: Appliance
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Customer reply replied 10 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 10 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 10 months ago
I would be pleased to receive your answer one email. *****@******.*** or text. Thank you.
Answered in 1 hour by:
9/19/2017
Appliance Technician: Kelly, Appliance Technician replied 10 months ago
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 25,966
Experience: Highly accurate diagnostician with over 30 years experience!
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Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

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Appliance Technician: Kelly, Appliance Technician replied 10 months ago

Is it the right lens or the left that is lit up?

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Customer reply replied 10 months ago
The right lens...it's actually a small button looking thing.
Customer reply replied 10 months ago
I originally paid about $5 for an answer to my question. Since then I have received constant hype, pressure to get free trials and responses to other charges I have not incurred at a monthly cost. I am seriously disappointed in the response from GE which I thought was a company of distinction.
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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