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Won't start. Control lock light comes on, Just happened,

Customer Question
Won't start. Control...

Won't start. Control lock light comes on

Contractor's Assistant: I'll do all I can to help. How long have you been dealing with this?

Just happened

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Contractor's Assistant: Anything else we should know to help you best?

No. It's new

Submitted: 11 months ago.Category: Appliance
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Answered in 5 minutes by:
9/19/2017
Appliance Technician: Kelly, Appliance Technician replied 11 months ago
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 26,055
Experience: Highly accurate diagnostician with over 30 years experience!
Verified

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

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Appliance Technician: Kelly, Appliance Technician replied 11 months ago

May I please have your model number so I am able to provide you with accurate, model specific information?

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Appliance Technician: Kelly, Appliance Technician replied 11 months ago

If your model has a TOP RACK ONLY button, press and hold it for 3 seconds to unlock. Does it unlock?

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Customer reply replied 11 months ago
No top rack only.
Appliance Technician: Kelly, Appliance Technician replied 11 months ago

May I please have your model number so I am able to provide you with accurate, model specific information?

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Customer reply replied 11 months ago
No thanks. I read there is a way to reset the control panel
Appliance Technician: Kelly, Appliance Technician replied 11 months ago

I NEED THE MODEL NUMBER, PLEASE.

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