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This one is about Front loading washer. Frigidaire GLTF530D…

Customer Question
Hi, This one is about Front...
Hi,
This one is about Front loading washer.
Frigidaire GLTF530D
After doing several loads in a row, ERROR 27 (ERROR 24 previously displayed)
Door will not open, cycles will not operate.
I unpluged the unit for 15 minutes.
I tried to discharge potential static electricité by touching ground plug with plumbing : nothing.
Can you telle me what the codes point to?
Note : I have found faulty ground connection with this unit 4 years ago and fixed it then...
Submitted: 10 months ago.Category: Appliance
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Customer reply replied 10 months ago
OOOPPSSS!
It's a BOSH machine model number WFVC3300UC/19, not Frigidaire. I was reading an old intruction manual from previously owned machine...
Customer reply replied 10 months ago
Managed to open door by pressing spin+start from off position and turning one click left...
Display showed PO1, then E24, then E27. Back to normal display but now drain pump keeps running although there is no more water in the machine. Electronic board or clogged pump (sensor)?
Answered in 6 hours by:
9/20/2017
Appliance Technician: AppTech8579, Home Appliance Technician replied 10 months ago
AppTech8579
AppTech8579, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1,774
Experience: worked on appliances for around 15 years
Verified

Hello and welcome to Just Answer. Sorry for the delay. Do you still need help with this?

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Customer reply replied 10 months ago
I still need help.
I cleaned the pump access trap area (just one coin in it) while waiting for response. The pump kept running dry so I decided to put a new electronic board in because I had a new one at hand. Couldn't not get the machine working with the new board (?!). Only getting a spinning light on, no time for cycle displayed, nothing works. I can put the old board in if you feel the trouble is somewhere else.
Appliance Technician: AppTech8579, Home Appliance Technician replied 10 months ago

Yes, please put the old board back in.

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Customer reply replied 10 months ago
Original board is back in. No cycle time display on any cycle, only rince cycle light comes on. Holding the two diagnostic keys yields P:01 and d:06. Drain pump no longer running. Actually, nothing works at this stage.
Appliance Technician: AppTech8579, Home Appliance Technician replied 10 months ago

Okay, what board do you have? The main PCB?

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Appliance Technician: AppTech8579, Home Appliance Technician replied 10 months ago

E24 is a drain error and E27 is a door latch fault.

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Customer reply replied 10 months ago
it is the main board I replaced. I had a new one at hand. Both the old and the new board behave the same : No cycle time display on any cycle, only rince cycle light comes on. Holding the two diagnostic keys yields P:01 and d:06. Drain pump no longer running. E24 and E27 no longer displayed. Nothing works.
Customer reply replied 10 months ago
Hi again. Left machine alone for the night and it works fine now, so something cooled down overnight or some static electricity got dissipated. Initial problem started after doing 5 loads in a row. The same machine did the same thing other similar conditions 5 years ago. I'm happy the machine runs again but I'm afraid it's going to fail again and I want to make sense of all this.
Appliance Technician: AppTech8579, Home Appliance Technician replied 10 months ago

If it happens again, the motor control board will need to be replaced.

Using the Star Rating Chart at the top of your page and rating me at least a 5 star is how I receive payment for helping you. Please if you do not understand my answer, don't hesitate to ask for more help. BONUSES appreciated. Please rate my service and not the appliance. Also rating me does not close this question and you can still post here if you need anymore help. Thank you!

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Appliance Technician: AppTech8579, Home Appliance Technician replied 10 months ago

I see this question is still open, do you need more help? Please rate me a 5 star with the star chart at the top of your page so that I am paid for helping you Thanks!

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Appliance Technician: AppTech8579, Home Appliance Technician replied 10 months ago

I see this question is still open, do you need more help? Please rate me a 5 star with the star chart at the top of your page so that I am paid for helping you Thanks!

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