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I have a ge gfwh2400loww washer that has no display on front…

Customer Question
I have a ge...

I have a ge gfwh2400loww washer that has no display on front panel. Took apart washer last week and found i did have 120vac going to main control board and the fuse is still good. When i measure voltage at the display control board molex plug i have 52 volts going to display board with it plugged in and not plugged in. I believe the main control board is bad but just confirming its not the display board. What are your thoughts on this? Thanks

Contractor's Assistant: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?

6 yrs old ge gfwg2400loww

Contractor's Assistant: Do you plan on doing the work yourself?

Yes i am a hvac service tech, but becasue i dont work on washers to often im second guesing myself.

Contractor's Assistant: Anything else we should know to help you best?

I can get the board from ge for $170 or they will replace it foe $550. oviously i would like to go the cheaper route because its only 6 yrs old.

Submitted: 11 months ago.Category: Appliance
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Answered in 19 minutes by:
9/19/2017
Appliance Technician: Joel Swenson,
 replied 11 months ago
Joel Swenson
Category: Appliance
Satisfied Customers: 4,178
Experience: Owner at Scott's Appliance Repair
Verified

Hello sorry to hear you are having trouble, I'm Joel and will be glad to help you today.

As shown on the wiring schematic linked below you should have 12 volts on line BR-20 and & 7 volts coming out of BL - 20 from the main board to the user interface if not the main board is bad, if the correct voltage is present the user interface is bad:

click here for wiring schematic

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Customer reply replied 11 months ago
I have 52 vac to ground on those two legs. I also have 7 vdc and 12vdc when measuring across those wires. Also have 0 vdc when checking to ground. Is it safe to say it's the interface board has gone out? And if so is this common?
Customer reply replied 11 months ago
Als it does not clarify in the schematic if it is Dc Or ac voltage .
Appliance Technician: Joel Swenson,
 replied 11 months ago

Its dc voltage so ya the main board is good and the user interface is bad, and ya its common for them to go out.

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