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WATER FILTER WILL NOT GO IN OPENING OPENING NOT LINED UP

PROPERLY GE MODEL DFE29JGDCWW JA: Can...
WATER FILTER WILL NOT GO IN OPENING OPENING NOT LINED UP PROPERLY GE MODEL DFE29JGDCWW
JA: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?
Customer: 4 YEARS, MODEL DFE29JGDCWW
JA: Do you plan on doing the work yourself?
Customer: YES
JA: Anything else we should know to help you best?
Customer: WATER FILTER IS RPWFE
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Answered in 10 minutes by:
9/19/2017
ApplianceTech
ApplianceTech, Appliance Technician
Category: Appliance
Satisfied Customers: 1,589
Experience: 35+ Yrs Experience - 40,000+ 'Real World' Repairs
Verified

Hello and thanks for using JA!

My name is ***** ***** I have been repairing appliances for over 40 yrs and I will be assisting you tonight in trying to find out why your appliance is not working. Sometimes, there will be lapses in my replies back to your because of the volume of questions I am answering. But, please be assured that I will be giving you my best effort to help solve your problem.
Give me a few minutes to check out the info you have provided, so I can give you an accurate answer.
Thanks

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I looked up your model and the filter you have listed RPWFE is the correct one. Try putting some vaseline on the orings on the end of the filter and reinserting it. It should just slip in and then you give it a twist to lock it.

Also, it this a OEM filter or aftermarket unit?

Let me know.

ApplianceTech
ApplianceTech, Appliance Technician
Category: Appliance
Satisfied Customers: 1,589
Experience: 35+ Yrs Experience - 40,000+ 'Real World' Repairs
Verified
ApplianceTech and 87 other Appliance Specialists are ready to help you
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Customer reply replied 2 months ago
the inner white part is not lined up with gray housing so filter will not go in wife took out filter and went to lowes and got new one but did not put inbypass cartridge when we came back it is not naligned so old filter bypass cartridge or new filter wont go in i fix boilers chillers walkin ect
Customer reply replied 2 months ago
can we send a photo of the housing that the filter goes in to so that you can see what the problem is?
Phone call session started

Glad to hear we got it figure out Dan

Get the RPWF filter and you should be good to go.

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Thanks for giving me the opportunity to help you out.

Bonuses are always appreciated, but never required, unless you feel I have given you exceptional service.

Have a great day!

Don

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ApplianceTech
ApplianceTech
ApplianceTech, Appliance Technician
Category: Appliance
Satisfied Customers: 1,589
1,589 Satisfied Customers
Experience: 35+ Yrs Experience - 40,000+ 'Real World' Repairs

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