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I have an ipod nano 5 A 1320. When I use head phones, the…

Customer Question
I have an ipod...

I have an ipod nano 5 A 1320. When I use head phones, the music does not come out through the head phones. I hear it externally until I plug in the head phones and then there is no sound at all.

Contractor's Assistant: I'll do all I can to help. How long have you been dealing with this?

Several months.

Contractor's Assistant: Do you plan on doing the work yourself?

No, I am not a technician. the device plays well, i see it is playing songs and I hear the music until I plug in the head set.

Submitted: 11 months ago.Category: Appliance
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Answered in 32 minutes by:
9/19/2017
Appliance Technician: Martyn Lloyd, Home Appliance Technician replied 11 months ago
Martyn Lloyd
Martyn Lloyd, Home Appliance Technician
Category: Appliance
Satisfied Customers: 142
Experience: Owner/Partner at Bargain Box
Verified

My best guess is that the headphones are the issue

Are you able to try a different set to check
The wires are very thin and are prone to break over time

The Nano is a robust device and the only other issue may be dust/lint in the hole itself, so a vacuum may be advised to draw out any debris

Let me know how you get on, and please get back to me if you have any other questions or concerns and I will try help you more.

It may take more than one exchange to get a fix, so please work with me, you are my eyes and ears here

If you feel that I have helped to answer your questions please remember to rate my performance positively before you leave so that we can close the file as it is the only acknowledgement we receive for our time and experience.

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Martyn Lloyd, Home Appliance Technician
Category: Appliance
Satisfied Customers: 142
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Experience: Owner/Partner at Bargain Box

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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