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The detergent/fabric softener dispenser tray on my Bosch…

Customer Question
The detergent/fabric softener dispenser...

The detergent/fabric softener dispenser tray on my Bosch Vision 500, front loading washer is not draining properly into the drum. I have run the tray through my dishwasher and used a washing machine cleaner tablet as well, but it is still backing up. Any suggestions?

Contractor's Assistant: Can you guesstimate how old your Bosch is? And just to clarify, what's the exact model?

It is about 5 years old. Where do I find the model #?

Contractor's Assistant: Do you plan on doing the work yourself?

I am hoping so :-))

Contractor's Assistant: Anything else we should know to help you best?

Don't think so

Submitted: 11 months ago.Category: Appliance
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Answered in 1 minute by:
9/18/2017
Appliance Technician: Tyler Z., Appliance Doc replied 11 months ago
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 89,257
Experience: 9+ years being an appliance technician with factory training.
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Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

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Appliance Technician: Tyler Z., Appliance Doc replied 11 months ago

Do you have a model number located on a sticker just inside the door way so I can better assist you?

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Customer reply replied 11 months ago
I am not at home now. Will respond when I get back
Appliance Technician: Tyler Z., Appliance Doc replied 11 months ago

OK sounds good.

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