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I have a Kenmore front load dryer HE2. Yesterday I opened it…

Customer Question
I have a Kenmore...

I have a Kenmore front load dryer HE2. Yesterday I opened it to check on clothes. And couldnt get it to restart. It displays F-01 code. Have already tried unplugging it for a few minutes. ANy other suggestions? Live in a small town and it's hard to get good service

Contractor's Assistant: Can you guesstimate how old your Kenmore is? And just to clarify, what's the exact model?

Kenmore HE 2

Contractor's Assistant: Do you plan on doing the work yourself?

Model # 110.87562602

Contractor's Assistant: Anything else we should know to help you best?

Yes, if possible.

Submitted: 8 months ago.Category: Appliance
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Answered in 5 minutes by:
9/18/2017
Appliance Technician: Tyler Z., Appliance Doc replied 8 months ago
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 87,062
Experience: 9+ years being an appliance technician with factory training.
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Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

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Appliance Technician: Tyler Z., Appliance Doc replied 8 months ago

While this issue is very easy to diagnose, it's not a great situation. F01 means that your main relay control board has shorted and needs to be replaced. This board is mounted above the dryer drum against the left side wall and the part is about $300. Below is a link to the part you'd need to order and replace to resolve this issue.

CLICK HERE for control board

And below is a video on how to replace it.

CLICK HERE for video

I hope I have earned a 5 star rating. We are on the honor system here. Please remember to rate my service by selecting a star at the top or bottom of the screen before you leave today and reply back here letting me know with a rating of 1-5 stars (5 being the best). If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.

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Appliance Technician: Tyler Z., Appliance Doc replied 8 months ago

Hello again. I'm just following up because I haven't heard back from you and I see this question is still open and unrated. Is there anything else I can help you with?

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