Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I have a whirlpool wed8500dc1 dryer and all the lights on…

Customer Question
I have a whirlpool...

I have a whirlpool wed8500dc1 dryer and all the lights on the display are on and number just keep doing circles like it's stuck my son said he opened the door before the load was finished and didnt stop it

Contractor's Assistant: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?

It's about a year and a half model is wed8500dc1

Contractor's Assistant: Do you plan on doing the work yourself?

If it will not be to hard

Contractor's Assistant: Anything else we should know to help you best?

I have unplugged it waited an hour and plugged it in with not change in the display

Submitted: 11 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 5 minutes by:
9/18/2017
Appliance Technician: Webb-Guy, Handyman replied 11 months ago
Webb-Guy
Webb-Guy, Handyman
Category: Appliance
Satisfied Customers: 3,479
Experience: Maitenance Supervisor
Verified

Hello, and welcome to JustAnswer. My name is ***** ***** I will be the one to assist you. Have you tried holding the cancel or off button for a few seconds? Also is it just dashes going around in a circle like it does on the wrinkle release setting?

Ask Your Own Appliance Question
Customer reply replied 11 months ago
It is just fash none of the buttons seem to respond or should I hold it for a set time
Customer reply replied 11 months ago
Hello are you still here
Appliance Technician: Webb-Guy, Handyman replied 11 months ago

i am thank you for the model number give me just a moment please

Ask Your Own Appliance Question
Appliance Technician: Webb-Guy, Handyman replied 11 months ago

what we need to do is try and put your unit into diagnostics mode here is the information to do this.

https://s3.amazonaws.com/sm-backend-production-attachments/09001a5080347345/Tech%20Sheet%20-%20W10680150%20-%20Rev%20D.pdf

Ask Your Own Appliance Question
Customer reply replied 11 months ago
First how do I get to stand by mode everything is flashing. Second I still tried the buttons and hold times it suggests nothing happened
Appliance Technician: Webb-Guy, Handyman replied 11 months ago

do me a favor unplug the unit for 5 minutes and lets try this one more time. Its starting to sound like your control board may have possibly failed.

Ask Your Own Appliance Question
Customer reply replied 11 months ago
Ok I can do rhat
Appliance Technician: Webb-Guy, Handyman replied 11 months ago

let me know what happens

Ask Your Own Appliance Question
Customer reply replied 11 months ago
Same thing
Appliance Technician: Webb-Guy, Handyman replied 11 months ago

give me just one more second to see if it can be anything else before ruling the control board failure.

Ask Your Own Appliance Question
Appliance Technician: Webb-Guy, Handyman replied 11 months ago

so sadly the only option is that your control board has failed and will need to be replaced

http://www.searspartsdirect.com/part-number/W10739349/0026/110.html?modelNumber=WED8500DC1&categoryName=Residential%20Dryer&brandName=WHIRLPOOL

Please note that we here at JustAnswer are on an honor system. I am only credited for my time in the event you rate with 3-5 stars at the top. I do hope that I have earned a 5 star rating from you today. Rating does not stop you from getting back to me in the event you need me.

Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Webb-Guy Your Own Question
Webb-Guy
Webb-Guy
Webb-Guy, Handyman
Category: Appliance
Satisfied Customers: 3,479
3,479 Satisfied Customers
Experience: Maitenance Supervisor

Webb-Guy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,606 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

88,462 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,480 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
I have a whirlpool duet washer model WED75HEFW and the door
I have a whirlpool duet washer model WED75HEFW and the door is locked and I have tried everything to reset and nothing is working … read more
Webb-Guy
Webb-Guy
Handyman
Associate Degree
3,479 satisfied customers
Front loading whirlpool washer model #WFW9550. Ww duet steam
ww duet steam modelWFW9550WW serial # HL05166816 Machine does not come on at all tonight. … read more
Webb-Guy
Webb-Guy
Handyman
Associate Degree
3,479 satisfied customers
I have a whirlpool duet front load washer. The door lock
i have a whirlpool duet front load washer. The door lock light is blinking and won't stop and I cannot open the washer door. I have unplugged it, let it sit and re-plugged it- but nothing changes … read more
Eng-Tech
Eng-Tech
Bachelor's in Electrical Engineering Technology
I HAVE AN EMERGENCY. MY WASHER WAS RUNNING FINE THEN STOPPED
I HAVE AN EMERGENCY. MY WASHER WAS RUNNING FINE THEN STOPPED AND THE LID IS LOCKED SHUT AND WE CAN NOT GET THE MACHINE OPEN AND CLOTHES ARE STUCK INSIDE IN A POOL OF WATER. … read more
Melissa Martin
Melissa Martin
Senior Technician
Whirlpool , Frigidaire, Maytag, GE, LG Authorized
110 satisfied customers
My Kenmore mdl #4811 stopped in mid-cycle. How do I drain
my Kenmore mdl #4811 stopped in mid-cycle. How do I drain the clothing load? What do you recommend? The machine ignores all mode changes (tried just "Drain/Spin", but no good). … read more
Kelly
Kelly
Appliance Technician
High School or GED
20,480 satisfied customers
I have a Whirlpool duet front loader I had started the wash
Hello I have a Whirlpool duet front loader I had started the wash and then it stopped and the door will not open the door locked light just keeps flashing it sounds like it wants to run but nothing ha… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
Whirelpool dryer door is stuck closed , its just stuck
its just stuck closed i have unplugged it - plugged it back in - ran it agai till it automatically stopped but door will not open … read more
Kelly
Kelly
Appliance Technician
High School or GED
20,480 satisfied customers
I have a Bravos Maytag dryer that will not start. everything
Customer: I have a Bravos Maytag dryer that will not start. everything works except for when the start button is pushed nothing happens. push the start button again, the lights are flashing to indicat… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
Have an Apartment size stacked Westinghouse Dryer on top of
Have an Apartment size stacked Westinghouse Dryer on top of Washer (2 Units). Washer went thru all cycles. Stopped and all lights came on and door is locked. Wet clothes remain inside. Need to know if… read more
Joel Swenson
Joel Swenson
High School or GED
4,176 satisfied customers
GE microwave oven is malfunctioning. With door closed and
GE microwave oven is malfunctioning. With door closed and nothing set, it hums and the magnetron is definitely putting out. Turntable doesn't turn and interior light doesn't come on unless I set the t… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have a Kenmore(Whirlpool) 110.97571602 gas front loading
I have a Kenmore(Whirlpool) 110.97571602 gas front loading dryer. Today I notice the front display lights are blinking. While the dryer is plugged in, the "Wet" status light + the "Heavy Duty" cycle l… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
.My son has a Frigidaire refrigerator and the ice maker does
.My son has a Frigidaire refrigerator and the ice maker does not work.He said the arm that is either up or down was half way .Would this cause the motor to burn out.I think not but he thinks he smelle… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
I HAVE MAYTAG REFRIGIRATOR SIDE Y SIDE WITH BOTTOM FREEZES.
I HAVE MAYTAG REFRIGIRATOR SIDE Y SIDE WITH BOTTOM FREEZES. DISPLAY PANEL STOP WORKING AND INSIDE LIGHTS ARE OFF. MY SON LEFT DOOR OPEN. AND PROBALLY PRESSED SOME BUTTON TO TRY AND FIX IT.… read more
Barry G.
Barry G.
Vocational, Technical or Trade School
6,755 satisfied customers
Have a GE french door style fridge the door was left open and
Have a GE french door style fridge the door was left open and now it will not come on. the control lights in the fridge do not light up when pushed. What can we do. Tried pushing the turbo button but … read more
Appliance Medic
Appliance Medic
Service Technician
10,826 satisfied customers
My clothes dryer is not running. my son finished up a load
My clothes dryer is not running. my son finished up a load last night, went back in to start another load and nothing. Timer is running, but there is no tumbling of the drum. he did say that the load … read more
John
John
Home Appliance Technician
Vocational, Technical or Trade Scho
13,453 satisfied customers
I press the clean button in error and the over door locked.
I press the clean button in error and the over door locked. I pressed cancel, but the door will not unlock. I checkedin my manual and used the instructions there pressing bake time and stop time at th… read more
Mike
Mike
Owner
Vocational, Technical or Trade Scho
17,625 satisfied customers
brand new whirlpool washer..top load..cabrio... did not finish
brand new whirlpool washer..top load..cabrio... did not finish a wash load..did not drain on final rinse..stopped and was beeping..this washer is a top load..(he)..tryed to change cycle to see if it w… read more
John
John
Home Appliance Technician
Vocational, Technical or Trade Scho
13,453 satisfied customers
Hello, My whirlpool calypso dryer has stopped with the led
Hello, My whirlpool calypso dryer has stopped with the led indicating 22. It will not stop or cancel and is not running. I have unplugged the dryer power cord for over a week. I then plugged it in and… read more
Eric
Eric
Owner / Service Technician
High School or GED
244 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x