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My whirlpool ice maker won't put out ice cubes, 9+ years…

Customer Question
My whirlpool ice maker...

My whirlpool ice maker won't put out ice cubes

Contractor's Assistant: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?

9+ years model ed5fhexst02

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Contractor's Assistant: Anything else we should know to help you best?

What is wrong

Submitted: 11 months ago.Category: Appliance
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Answered in 8 minutes by:
9/17/2017
Appliance Technician: Joel Swenson,
 replied 11 months ago
Joel Swenson
Category: Appliance
Satisfied Customers: 4,178
Experience: Owner at Scott's Appliance Repair
Verified

Hello sorry to hear you are having trouble, I'm Joel and will be glad to help you today. Please give me a few minutes to review your question. Thank you for your patience.

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Appliance Technician: Joel Swenson,
 replied 11 months ago

Check the ice maker itself and see if there is ice in the ice maker that has not dropped, if so replace the ice maker because the thermostat inside the ice maker has failed and its not telling it to start a harvest cycle. If there is not any ice in it replace the water inlet valve because it has failed and not putting water in the ice maker. Both replacement parts are listed below:

Refrigerator Water Inlet Valve Kit

Part #:(###) ###-####- click here for part info at sears

Refrigerator Ice Maker Assembly

Part #: 626662 - click here for part info at sears

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Appliance Technician: Joel Swenson,
 replied 11 months ago

Hi there,
I see the question is still open and I have not heard back from you is there something else I can help you with? If not please take a moment to rate my assistance, thanks.

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Customer reply replied 11 months ago
i want to unsubscribe to this site
Appliance Technician: Joel Swenson,
 replied 11 months ago

If you don't want a subscription and just want to pay for the one question contact customer service and they can help you, we experts have no access to your account information or details we are just here to help answer your appliance questions. Please remember to rate my assistance before you go, thanks.

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