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My maytag French door, freezer on the bottom keep freezing

Customer Question
and I have to clear...
My maytag French door, freezer on the bottom keep freezing and I have to clear out the ice every 2 days. What is going on?
JA: Can you guesstimate how old your Maytag is? And just to clarify, what's the exact model?
Customer: 2012 I cant find the model number but I have the MF and serial #.
JA: Do you plan on doing the work yourself?
Customer: No, my husband and cousin works on appliance. but they are baffled
JA: Anything else we should know to help you best?
Customer: no
Submitted: 2 months ago.Category: Appliance
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Answered in 3 minutes by:
9/17/2017
Appliance Technician: Tyler Z., Appliance Doc replied 2 months ago
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 82,787
Experience: 9+ years being an appliance technician with factory training.
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Appliance Technician: Tyler Z., Appliance Doc replied 2 months ago

Hello, and thank you for using this service. I'll be helping you with your problem today.

Unfortunately this is not an easy issue to fix on these bottom freezer top refrigerators. You will want to unplug the unit for 24 hours to allow all the ice to thaw out. Once the ice is thawed out, the best way to clean the drain line is from the bottom up because going at it from the inside is really difficult. If you pull the refrigerator forward and remove the bottom access panel and locate the rubber hose which comes down directly from the middle or so of the freezer floor toward the back and use something like a turkey baster to shoot hot water up the hose. Once it's clear and you can blow air through the hose, you're good to go again. Also, if you have the ability to just unplug the refrigerator for 24 hours that'll thaw all the ice out and them you can just blow air up and clear the drain out.

Now this drain hose has been re-designed because the material on the hose would break down and the check valve inside won't allow water to flow out so below is a link to the new re-designed hose you'll want to order and replace with instructions.

CLICK HERE for drain hose

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Appliance Technician: Tyler Z., Appliance Doc replied 2 months ago

Hello again. I'm just following up because I haven't heard back from you and I see this question is still open and unrated. Is there anything else I can help you with?

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Tyler Z.
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 82,787
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Experience: 9+ years being an appliance technician with factory training.

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