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My Maytag Performa won't start. When I select the cycle and…

Customer Question
My Maytag Performa won't...

My Maytag Performa won't start. When I select the cycle and press the start button I hear a click (from the start button), but nothing happens. I've tested the selector clock, the start button, the door switch, both thermal fuses and all have continuity (appear to be working). There is proper 240v going to the power block. Not sure what else could be causing the problem.

Contractor's Assistant: Can you guesstimate how old your Maytag is? And just to clarify, what's the exact model?

MED5640TQ0 not sure of the age.

Contractor's Assistant: Do you plan on doing the work yourself?

Trying to.

Contractor's Assistant: Anything else we should know to help you best?

I haven't checked the motor, but it's not making a humming noise as though it was bad. I'' only asssuming that it is still in working order.

Submitted: 9 months ago.Category: Appliance
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Answered in 3 minutes by:
9/17/2017
Appliance Technician: Tyler Z., Appliance Doc replied 9 months ago
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 87,790
Experience: 9+ years being an appliance technician with factory training.
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Customer reply replied 9 months ago
Hello
Appliance Technician: Tyler Z., Appliance Doc replied 9 months ago

So the first thing you want to do is open the door and push the door switch to make sure it still clicks. If it doesn't click, it needs to be replaced. Other than that, most likely you just have a bad fuse. This model is made by Whirlpool because Whirlpool bought out Maytag in 2006 so the fuse is mounted on the back of the dryer just above the exhaust exit vent. Below is a link to a video that shows you how to access the fuse and test it as well as a link to the fuse if you wanted to order and replace it yourself.

CLICK HERE for video

CLICK HERE for fuse

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Customer reply replied 9 months ago
I've checked the door switch, and the thermal fuse. Both seem to be in working order.
Appliance Technician: Tyler Z., Appliance Doc replied 9 months ago

um... I would check power coming to the dryer then because if the motor doesn't even hum the only thing left is the start button.

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Customer reply replied 9 months ago
I tested the power block, and have 240v on the power block terminals. I've also checked the start switch for continuity. It seems to be working.
Appliance Technician: Tyler Z., Appliance Doc replied 9 months ago

That's just not possible. You either need to re-do all your tests or it's time to call a technician in because if all that were working the dryer would be working. The motors don't fail without at least humming when you press the start button. They have a start and run winding so it will at least hum when you press the start button if the motor is bad which means something you already tested is bad.

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Customer reply replied 9 months ago
I'll retest everything. Thanks
Appliance Technician: Tyler Z., Appliance Doc replied 9 months ago

Good luck.

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Appliance Technician: Tyler Z., Appliance Doc replied 9 months ago

Hello again. I'm just following up because I haven't heard back from you and I see this question is still open and unrated. Is there anything else I can help you with?

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